Group IT Manager

Ref 2573576 | Date: 20 Sept 2026

Beau-Rivage Palace SA

With establishments all anchored on Swiss territory, we work towards the expression of a Beautiful Hospitality, responsible and sustainable. Deeply humanist and at the service of exceptional know-how, Sandoz Fondation Hotels places its employees at the heart of its vision.

OUR VALUES
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At Sandoz Foundation Hotels, our mission is to preserve the environmental, material, and immaterial heritage of our properties through healthy, profitable, and responsible hotel operations.

The perfectly mastered expression of SWISS EXCELLENCE HOSPITALITY

A full and complete commitment to the SUSTAINABLE TRANSFORMATION of our activities

THE DEVELOPMENT OF OUR TALENTS in a healthy, fulfilling, and participatory working environment.

Group IT Manager (M/F)

Les Hôtels de la Fondation Sandoz

Between lake and mountain, join hotels where natural elegance meets excellence of service. Here, every moment reflects the beauty and authenticity of our landscapes, in a setting as inspiring for our clients as for our teams. We offer our employees real opportunities for evolution within exceptional establishments. Beautiful hospitality is that which comes from the heart, and it is with passion that we make it shine every day.

In order to complete our team, we are looking for a:

Group IT Manager (M/F)

Workplace: Hôtels de la Fondation Sandoz

Start date:

Contract type: Permanent Contract

Responsibilities

Team management and department steering

• You supervise, lead, motivate, and develop the IT team consisting of 4 people.
• You organize and plan the department's activity, distribute tasks, and coordinate the on-call service schedule.
• You participate in recruitment, conduct evaluation interviews, and support the skill development of your employees.
• You develop, propose, and monitor the IT budget, both for investments and for operating expenses.
• You define the department's objectives and indicators and ensure regular reporting to Management.
• You write and maintain up-to-date procedures, technical documentation, and inventories.

Daily operation and support

• You guarantee the smooth daily functioning of IT infrastructures: servers, network, workstations, telephony, smartphones and tablets, guest and employee Wi-Fi, as well as printing systems.
• You actively participate in supporting employees and, if necessary, clients.
• You manage incidents, requests, and changes according to a structured ITSM (Information Technology Service Management) approach.
• You administer the main business applications: PMS, POS/cash registers, reservation systems, spa, electronic locks and keys, payment systems, and messaging.
• You manage user accounts, access, and rights, particularly during employee arrivals and departures.
• You provide significant support to the Security department, notably in the areas of video surveillance, access management, and parking.

On-call service / standby

• You ensure and coordinate an on-call service guaranteeing continuity of operations 24/7, which is indispensable to hotel operations.
• You intervene in case of emergency, on-site or remotely, within the agreed timeframes.
• You document interventions and ensure their follow-up.

Information security and compliance

• You define, implement, and maintain the cybersecurity policy: firewall, XDR (Extended Detection and Response), antivirus, network segmentation, vulnerability and patch management.
• You guarantee the reliability of backups, redundancy, as well as the business continuity and disaster recovery plan.
• You coordinate vulnerability audits and penetration tests.
• You ensure the protection of client and employee data in accordance with the nLPD and the GDPR where applicable.
• You guarantee the PCI-DSS compliance of payment systems.
• You raise awareness and train employees on cybersecurity issues: phishing, best practices, and password management.
• You detect, manage, and document security incidents and ensure, if necessary, coordination with partners and competent authorities.

Innovation, modernization, and proactive proposals

• You ensure continuous technological monitoring in order to anticipate developments useful to the company.
• You establish and steer a five-year IT roadmap, integrating migrations, redesigns, and new tools.
• You propose and steer modernization projects such as cloud migration, digitalization of the customer experience, automation, or system optimization.
• You identify and deploy artificial intelligence solutions that bring concrete value to the company, particularly regarding operational efficiency, personalization of the customer experience, and decision support, while respecting requirements related to data protection.
• You evaluate and integrate new solutions to bring more value, efficiency, and differentiation.
• You support teams and Management in change management related to technological evolutions.

Supplier management, contracts, and projects

• You select, negotiate, and manage service providers as well as IT contracts, notably service levels (SLA), in coordination with the Purchasing department during negotiations.
• You steer IT projects by ensuring the monitoring of schedules, budgets, risks, and quality levels.
• You ensure compliance with contractual commitments