International Assistance Managers

International Assistance Managers (50% to 100%)
International Assistance Managers (50% to 100%)
Start date: as soon as possible - or
Your challenges
Handling by telephone and managing sickness or accident claim requests
Verification of insurance coverage and immediate processing of requests
Inquiries concerning case management
Processing urgent requests for credit card blocking
Contacts with various service providers in Switzerland and internationally
What you bring
Very good command of German (level C) or Swiss German (oral and written)
Proficiency in French and English
Education at maturity level
Communication skills and good writing in the mentioned languages
Calmness and empathy when facing clients experiencing stressful situations, respect for confidentiality
Ease in using IT tools and the internet
Flexibility and availability for irregular hours 7/7
At least one weekend per month, according to a schedule set in advance.
Assets
Proficiency in Italian or other languages
Knowledge of geography and interest in international matters and travel
Previous experience in customer service
What you will like about us
Comprehensive training on tools and the assistance profession
The possibility to develop your skills in customer service
Work within motivated and competent teams
A position in a leading company in Switzerland and internationally
You are interested, Then apply online now
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