Customer Service Employee, 60%, Geneva

Customer Service Employee, 60%, Geneva movemi AG (ACTIV FITNESS) is a subsidiary of the Migros Zurich cooperative and the most performing fitness center group in Switzerland. To strengthen the member management service, we are looking for a flexible and committed person for customer service. Important notes: Place of work Geneva, 1 day of telecommuting per week possible. What you achieve Respond to requests from studio employees and customers by phone and in writing in French. Processing and responding to member complaints and requests. Function of hub Studios-Clients-Internal Departments. Administration, modification or correction of subscription. Execution of various administrative tasks and correspondence. Very varied correspondence in French and German. What you bring Education: Completed vocational training (CFC) Specialization: In the commercial/administrative branch Professional experience: Experience in customer service Good computer skills, MS-Office. You are comfortable with accounting. You are committed, not easily destabilized, communicative, flexible and expedient. You like working in an open-minded team. French (B2) German (A2) What we offer you Centralized workplace: Our studios are located in a central and easily accessible place Mobile subscription: Flat Abo national from CHF 10.- / month (Swisscom / digitec connect) Migros Bank: Free private/investment account with preferential interest rates Offers for employees: Various discounts in the areas of vacations and insurance (Hertz up to 20%, Generali 25%, Axa Winterthur up to 15%, SWISSPEAK Resorts 30%) Familiar form of address: We work with respect for others and on an equal footing Only online applications submitted via the portal will be considered. Recruitment process Pre-selection of files Professional interview Offer and contract establishment Contact Ms. HR Business Partner Didn't find a matching job? Activate a job search subscription to receive tailored job offers by email. Create a "job vacancy" subscription jpid13dae61jm jit0728jm jiy26jm