Customer Service Employee, m/f/d

Customer Service Employee (80-100%), m/f/d Pontacol specializes in the development, production and worldwide marketing of thermoplastic adhesive films. Pontacol is part of the Covestro group. Our competence in development, applications and consulting makes Pontacol a reference partner for the processing industry in the field of textiles, electronics, ballistic protection and composite applications. As a contract manufacturer, Pontacol also produces special films for third parties. Is customer care your passion – across the entire spectrum from quotation creation to delivery? Is service in your blood? You convince with your language talent and your reliability – our international customers look forward to the exchange. You keep an eye on deadlines and work closely with internal and external partners. Do you describe yourself as a team player? Then we look forward to getting to know you! We are supplementing our internal sales department and are looking for, immediately or by arrangement, at the Schmitten (CH) location, a Mitarbeiter Customer Service (80-100%), m/f/d Your main tasks – Conducting day-to-day business: from quotation creation to order processing incl. scheduling and deadline monitoring as well as creating delivery and export documents – Supporting international customers in close cooperation with the external sales force (written and telephone contact in German and English) – Independent support of smaller customers – Master data management in ERP and CRM – Support of the external sales force in administrative tasks – Substitutions within the team Your profile – Completed commercial training or comparable qualification – Professional experience in internal sales and export processing – High service orientation and enjoyment of customer contact – Open, resilient and cheerful personality – Reliable, exact and independent way of working – Good language skills in German and English (s/m), further language skills an advantage – Proficient in MS-Office and experience with SAP We offer – You work in a dynamic team with an open communication and feedback culture – International cooperation Covestro – An exciting, versatile task in internal sales – Induction phase with various interfaces on site– 5 weeks vacation, 6 weeks from 60 – Additional holidays according to Canton Freiburg Place of work is Schmitten / Freiburg. Have we aroused your interest? For questions, Ms. Fuhrer, HR is available to you (). Please upload your documents directly via our website or send your application documents to: bewerbungen (at) jpidaccce47jm jit0624jm jiy26jm