Telephone Customer Advisor Inbound (m/f/d) 50-100%

Your tasks: • Conducting and documenting incoming telephone calls in the technical and administrative area • Optimization of the customer portfolio, identifying sales opportunities (Sales, Up- and Cross-Selling) • Receiving and processing disturbances in 1st-level support • Customer-oriented, friendly product and service advice • Written processing of customer inquiries (Chat / Email) Our offer: • An unlimited employment contract in full or part-time • A responsible task in an acting company • A collegial working environment in a nice team with flat hierarchies • Intensive training (3 weeks at 100%) with full salary • Development opportunities in the telecommunications industry • Attractive benefits and further training opportunities • Working from home possible after consultation (residency in CH required) Your profile: • You are flexible, reliable and interested in a long-term new challenge • As a communication talent, you have a flair for sales and advice • Good PC knowledge as well as high IT affinity • Fluent, accent-free German and good understanding of Swiss German are required • Language skills in Italian, French or English are an advantage • Good written communication skills Readiness for shift work Mo - So between 07:00 - 24:00 is mandatorily necessary (students, housewives and househusbands are heartily welcome) Have we piqued your interest? Then we look forward to your complete application documents (motivation letter, CV, work certificates and diplomas. Kind regards Capita Recruitment-Team