Head of Service & Customer Service (a)

Your tasks
You will take over the management of Service & Customer Service and ensure smooth operations:

• Leadership & Responsibility: You lead a team of around 12 employees and bear overall responsibility for performance, budget, and further development
• Service & Processes: You control service assignments, continuously optimize processes, and ensure the highest quality and safety standards
• Customers & Interfaces: You support customers with demanding concerns and work closely with internal departments as well as external partners
• Basic technical training or comparable training
• Several years of professional experience
• Leadership experience or corresponding further training is an advantage
• Entrepreneurial thinking as well as strong customer orientation
• Assertiveness, organizational talent, and communication skills
• Good IT skills (MS Office, ERP; Abacus is an advantage)
• Very good German and good French skills desirable
• Driver's license category B

Your benefits

• Responsible leadership role with scope for design
• Short decision-making paths and a modern working environment
• Committed, collegial team
• Attractive employment conditions including company vehicle for private use
• Contemporary social benefits and above-average holiday regulations

Does this sound like a suitable challenge? Then Sara Ochsner (soc@art-of-work.ch) looks forward to your complete application dossier.

*(a) We are interested in what you can do and what your goals are. Gender, religion, skin color etc. are not influencing factors for our recruitment

You can find more interesting positions at www.art-of-work.ch/bewerber/offene-stellen

Employment level: 100%

Raum Bremgarten