Business Engineer Document Solutions (m/w/d)

80% - 100% | IT / Business Engineering | Zürich | Experienced Professionals

In a DevOps team within the Document Solutions Engineering area, you will help shape the output processes of Zürcher Kantonalbank and make a direct contribution to future-proof customer correspondence. Together with Business Engineers and IT developers, you will work to ensure that document templates and output processes are professionally specified, implemented, and continuously improved across all business divisions. In doing so, you will combine broad stakeholder management with the automation and digitalization of document-related process steps.

Your Tasks

• Recording, structuring, and specifying requirements for document templates from specialist departments throughout the entire bank
• Analyzing and optimizing document processes in the standard output process chain
• Coordinating, supporting, and testing the implementation of requirements with the DevOps team (Business Engineers and IT developers)
• Advising and enabling specialist departments in the use of the self-service tool for document templates
• Identifying manual document processes and transforming them into automated end-to-end output processes in cooperation with the specialist departments
• Ensuring the quality and consistency of documents across various template management tools and all channels (e.g., print, email, e-banking)
• Coordinating stakeholders from different areas of the bank and continuously informing them about progress

Your Profile

• Higher vocational education with a federal diploma or federal diploma HF or higher vocational education with a federal professional certificate
• At least 3 years of experience in Business Engineering as well as mandatory knowledge in document or output management
• Sound knowledge of process management and agile project methods (SAFe)
• Experience in the banking environment is a plus
• You score with confident stakeholder management and strong self-management, even with parallel requirements
• You convince with initiative, proactive action, and a holistic view of end-to-end processes
• Very good German skills in speaking and writing

Our Offer

• Motivated, self-organized, and cheerful team that is looking forward to meeting you
• Exciting and diverse range of tasks with many networking opportunities throughout the entire bank
• We offer you space for your ideas - together we shape the bank of tomorrow
• Your professional development is important to us - we actively promote and support you on your way
• Modern workplace in Kreis 5 with very good transport connections (Hardbrücke station)
• You can organize your work flexibly in consultation with your team (e.g., mobile working and flexible working hours)
• Comprehensive package with an attractive base salary, variable compensation, and versatile benefits

Your Contact

Lianna Müller
looks forward to helping you.
Telephone: 044 292 28 89