Service Technician

Become the star in customer service as a Service Technician (m/f/d) for the greater Bern area at Grundfos. Are you ready to bring your technical expertise and your strong service mindset to a position that takes customer loyalty to the next level? Who are we? With more than 20,000 dedicated employees, GRUNDFOS produces and distributes more than 16 million pumps and systems for building technology, water management, and industry worldwide annually. As one of the largest and most innovative pump manufacturers in the world, we bear a special responsibility for our employees, our customers, and our environment. Responsibility, foresight, and innovation characterize our actions. We are currently looking for a Service Technician (m/f/d) in the greater Bern area What awaits you? You are responsible for the technical analysis of customer complaints, including photo documentation You prepare findings reports, service orders, and test protocols You carry out repairs and installations efficiently using parts lists as well as the ProductCenter and SAP You develop decision-making bases for customers You carry out warranty analyses and analyses of Early-Warning products You conduct workshop and customer training You ensure the professional and ecological disposal of waste occurring in the area You support projects What do you need for an application? Successfully completed technical vocational training, ideally in a mechanical or mechatronic field Basic knowledge of MS Office (especially in Excel, Word, and Outlook) and in SAP Basic knowledge of English and German languages in spoken and written form Flexibility, teamwork, and strong communication skills A high degree of problem-solving competence as well as a hands-on mentality What do we offer you? Diverse career opportunities (local and international) and extensive continuing education opportunities Pleasant working atmosphere in a dynamic team Attractive working conditions incl. social benefits Private pension provision Company car with private use Are you interested? Then we look forward to receiving your complete application documents including salary expectations and earliest possible starting date! Please apply exclusively via our career portal and click on "Apply". jpid648ec4bjm jit0833jm jiy26jm