Administrative assistant and customer service 80%

--- base: meta-keywords: meta-viewport: width=device-width, title: Administrative assistant and customer service 80% (M/F) --- Administrative assistant and customer service 80% (M/F) ==================================================== ### Administrative assistant and customer service 80% (M/F) Committed to excellence since 1985, Lehgend SA is a key player in the household appliance sector in Gland. Partnering with the largest brands, our store combines a range of personalized services adapted to your needs. As a local and independent company, we are close to our customers, with a professional and attentive team. Our certified technicians ensure delivery, installation, and repair, as well as after-sales service in partnership with the largest brands. We are looking for an Administrative assistant and customer service at 80% to join our motivated and dynamic team. ### Responsibilities * Manage telephone calls and customer inquiries with professionalism and courtesy. * Schedule troubleshooting and deliveries and manage technicians' calendars. * Ensure follow-up of orders, deliveries, and repairs. * Prepare quotes and invoices. * Handle mail, emails, and other administrative communications. * Collaborate with technicians and other team members to ensure optimal customer service. * Enter supplier invoices. * Participate in other administrative tasks according to the company's needs. * Social media management, content production, and publications in connection with the manager. ### Qualifications * CFC in commercial employee or training deemed equivalent * Previous experience in a customer service role, ideally in the household appliance sector or a similar field. * Excellent communication skills, both oral and written. * Proficiency in IT tools (MS Office, Odoo). * Ability to work independently and manage multiple tasks simultaneously. * Team spirit and customer orientation. * Good command of French, knowledge of English or another language is an asset. ### What we offer * A friendly and dynamic working environment within a local and independent company. * A strong spirit of cohesion. * A varied position with enriching responsibilities. * A local company of human size that favors work-life balance * The social benefits of a modern company. ### Want to join the Lehgend team? If you are motivated to join a local company and contribute to quality customer service, we would be delighted to receive your application. Apply now and become part of our team. Lehgend SA * Lehgend SA Avenue du Mont-Blanc 2 1196 Gland * [ ](< >) jpidab5574cjm jpit0940jm jpiy26jm