Service Center Agent, Dermatology, Venous Surgery, Plastic and Aesthetic Surgery

Service Center Agent Dermatology, Venous Surgery, Plastic and Aesthetic Surgery (80-100%) for all our locations (place of work: Grenchen) immediately or by agreement We are continuing to grow and are therefore seeking for our competence center for dermatology, aesthetic medicine, plastic surgery and venous surgery a motivated, upright and flexible employee who complements our harmonious team in the service center well. For 15 years, Clinique DELC with its 120 employees has stood for the highest quality in the fields of dermatology, phlebology and aesthetic and plastic surgery. The combination of first-class medicine with stylish aesthetics is what delights us and our patients and customers. We try to do justice to our basic values of "heartliness", "professionalism" and "innovation" every day. Nothing is more beautiful for us than satisfied customers and patients. Your tasks • You are the first point of contact for our patients and customers, whom you serve and care for charmingly, competently and with great pleasure on the phone. • You skillfully manage the agenda of our doctors, arrange appointments and take on important concerns of our customers/patients, which you process independently or in cooperation with the responsible specialists/doctors. • You correspond with the referrers and patients in our system via e-mail or telephone and ensure that they are handled carefully and efficiently every day. • You offer our customers/patients a appointment by phone or in writing. • General administrative tasks round off your versatile range of tasks. Your profile • You have a commercial or medical education (e.g. MPA, FaGe, doctor's secretary or dental assistant). With a commercial education, medical know-how and/or interest in the healthcare sector are an advantage. • You coordinate and organize appointments for our around 35 doctors and ensure efficient scheduling. • You work efficiently, independently and in a structured way - even under high workload. • You work well in a team and are open to new things. • A warm and competent patient contact is very important to you. • You are resilient, flexible and convince with your high service orientation. • You speak fluent German. Knowledge of French and other languages is an advantage. What we can offer you • You can expect an extremely versatile and responsible activity in our service center in Grenchen. • You have the opportunity every day to use your communication skills and delight our patients and referrers with excellent service. • You work in a professionally organized, structured and performance-oriented environment with clear processes and a motivated team. • We offer you attractive development and further training opportunities in a growth-oriented company. • Regulated working hours from Monday to Friday between 07:30 and 17:30 Uhr according to the deployment plan. • 5 weeks of vacation. Ms. Catherine Johnston, HR manager of Clinique DELC, looks forward to your written application (including photo and salary expectations) by e-mail. Only complete application documents can be considered.