Clerk Sickness Daily Allowance Service & Support (all)

Clerk Sickness Daily Allowance Service & Support (all) #

80-100% in Bern ##

We are committed to health - because health is everything. We are committed to this, also as an employer. We are convinced: only in a healthy working world do the best talents feel comfortable and progress: professionally as well as personally. For this, we give our all.

This is how you shape health with ###

For this exciting and responsible function, we are looking for a reliable, structured and resilient personality with a strong service orientation and enjoyment in taking independent responsibility in a demanding environment.
You will work closely with experienced employees from KTG case processing and make an important contribution to ensuring that our benefit cases are processed efficiently, reliably and in a customer-oriented manner.
In doing so, you can contribute your specialist knowledge, take responsibility for your own areas of responsibility and develop professionally in KTG and benefit management.

• You ensure the recording, triage and administrative processing of new KTG case reports and process the small cases assigned to you independently.
• You support the case processors in the pre- and post-processing of benefit cases and ensure efficient administrative handling.
• You process benefit corrections, open tasks and case files in Syrius and ensure timely completion.
• You coordinate and process the various KTG/ATG mailboxes and mail baskets.
• You take on administrative tasks related to case files, correspondence, files and closed benefit cases.
• You record and process invoices from medical and other network partners, for example from doctors, experts and case management partners.
• You support our customers with eCase case recording and with corresponding inquiries.
• You perform defined controls as part of the internal control system (IKS) and document them.
• You work closely with the employees of KTG case processing and ensure a smooth flow of information and tasks.
• You take on deputy roles within the service and support team if required.

What distinguishes you ###

• Completed vocational training (EFZ) as a clerk or in a medical profession
• Several years of office work
• Medical knowledge is an advantage
• Knowledge of the insurance application Syrius is an advantage
• Good user knowledge in Word and Excel
• Strong affinity for numbers and enjoyment of a careful and precise way of working
• Structured, independent and reliable personality
• High service orientation and enjoyment of working in a team
• Very good oral and written expression in German
• Good French or English skills are an advantage
• Willingness to take on responsibility and to continuously develop professionally

Your place of work ###

Schwarzenburgstrasse 160, 3011 Bern