Facility Services Manager

Ref 2584087 | Date: 9 Oct 2026 ISS SUISSE SA Facility Services Manager (a) Facility Services Manager (a) 100 % =================================== ### Workplace Genève ### Activity rate 100 % ### Start date no later than 1 February 2027 ### Is this you? In this management role, you adopt an entrepreneurial vision and act proactively and service-oriented. As an FSM at ISS, you lead supervisors and employees, you are the first point of contact for clients, and you ensure that our services are provided at the highest level of quality. You are responsible for quality assurance as well as costs and customer satisfaction. ### What awaits you * Implement the strategy and objectives of ISS * Respect and follow the standards and directives defined by clients * Lead and coordinate all Facility Services activities on behalf of our clients * Responsibility for personnel management and supervision (planning, hour distribution, recruitment, annual interviews, etc.) * Ensure operational and financial management (updating reports, budget control and management, etc.) of the services delivered on the client site * Responsibility for administration, compliance with KPI, SLA, working procedures and processes and, if necessary, the creation of these * Propose, develop and implement improvements * Privileged interlocutor for clients * Participate in and monitor project control * Coordinate subcontractors ### What you bring * From higher education in the field of management, building technology or hospitality * Benefit of 8 to 10 years of experience in the field of Facility Management (ideally) or in the service sector with similar responsibilities * Proven and certified professional and managerial skills * Very good knowledge in the management of soft services (cleaning, concierge, reception...) and/or hard services (building technology HVAC/CVCSE, electricity...) * Innate sense of communication, excellent speaker * Comfort with numbers, financial management associated with good analytical skills * Sense of planning and organization necessary for the simultaneous management of several projects * Strong team spirit * French native speaker and excellent knowledge of English (min. C1) and/or German (min. B2) * Mastery of usual IT tools and comfort with digital tools in general * Solution-oriented * Charismatic personality with a very pronounced customer orientation ### Ready for us? We are for you. At ISS Suisse, we ensure every day the proper functioning and comfort of offices, laboratories, airports, production sites, stations, schools and hospitals. Our more than 14'000 employees create, throughout Switzerland, living spaces in which more than one million people feel good and can thrive on a daily basis. ISS is synonymous with innovation, quality of service and proximity to customers. A leader in our market, we offer stable jobs, varied development perspectives and a corporate culture based on esteem, workplace safety and responsibility - materialized by five dedicated programs, more than 200 training and development courses, as well as the systematic use of sustainable products and solutions. [About us](< >) [Employee testimonials](< >) ### Your contact Carla Grippo Recruitment Specialist Telephone: 058 787 81 71 [Apply now](< >) jpidca6756fjm jpit1041jm jpiy26jm