Customer Service Representative in the Business Customer Segment - German-French / -Italian / or -English
- Employment type
- Full-time
- Location
- Wallisellen
- Company
- Concentrix Schweiz AG, Richtistrasse 5, 8304 Wallisellen
- First posted
Customer Service Representative (m/f/d) in the business customer segment \- German-French / \-Italian / or \-English
Powering what's next.
Can you talk? That's a good match!
We will teach you the rest. Start now as a Customer Advisor (m/f/d) for business customers.
The most important things first
Start:
Workload: 60\-100%
Location: Wallisellen ZH
Monday \- Friday, between 08:00 and 17:30 – free weekends!
Outbound
Support languages: German combined with French, Italian or English
Career changers welcome!
Permanent
Support through modern AI\-tools
What to expect
You are the first point of contact for various telephone customer inquiries from the telecommunications sector.
Always with you: Our AI\-tools, which take over routine tasks and give you time, because AI is not a replacement for us – but your teammate.
Your everyday life
You advise our customers professionally and friendly about our telecommunications products and \-services.
Actively sell products and services with the goal of achieving and exceeding sales targets.
Support our customers with inquiries and problems to ensure their satisfaction.
Stay up to date with our product range and that of our competitors to be able to provide competent advice.
Maintain customer relationships through regular and proactive contact.
Recognize sales opportunities and use cross\- and upselling\-strategies.
Use modern tools that make you smarter and better.
Sometimes very easy. Sometimes challenging. But always in motion.
What you bring with you
You don't need a perfect CV.
What counts:
Very good German skills in speaking and writing.
And very good French\-, Italian\- or English skills in speaking and writing.
You also speak Swiss German.
You enjoy sales and bring persuasiveness.
You have a strong customer \- and service orientation.
You can explain complex, technical matters understandably.
Achieving your goals has top priority.
You work successfully independently and in a team.
You bring enthusiasm for technical products and innovations.
Experience in customer service? Super. But not a must.
Benefits
A job should support your unique lifestyle – and move you forward.
Therefore, you get from us:
A market-standard salary with additional attractive sales bonuses.
A permanent employment in full\- or part-time (from 60% per week).
The weekends are and belong to you!
A flexible deployment planning, with which a suitable solution can be found for every life situation.
Regular coachings, fresh\-ups and advanced training sessions that are also useful to you in your private life.
Internal further education\- and career opportunities, even worldwide.
A modern and pleasant working environment in a motivated team.
A variety of employee\-discounts, specifically negotiated by Concentrix with well-known partners.
Your application
If all this sounds like the perfect next step on your career path, then we want to get to know you.
How it works:
Click "Apply" button
Enter data
Done
We usually get back to you within 4 working days.
Do you have more questions? Our virtual assistant "Dot" is available to you via WhatsApp at or via Facebook\-Messenger around the clock.
Where our team works here
Concentrix Schweiz AG
Richtistrasse 5, CH\-8304 Wallisellen
Concentrix is committed to equal opportunity
We aim to be united as one team and one company worldwide. We are committed to providing all applicants with equal employment opportunities and creating a work environment that is free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and professional qualifications, without regard to origin, age, gender identity, sexual orientation, religion, marital status or parental status, national origin, disability, or any other classification protected by applicable national laws.
Work permit
According to Swiss law, only applicants who possess a valid work permit in Switzerland will be considered for this position. jpidff708f7jm jit0833jm jiy26jm
Automatically translated from the original.
Posted 5 days ago