Eloquent Customer Advisor Basel in Support

Are you communicative, resilient, and enjoy contact with customers? Then come to us, we will promote and develop you - and look forward to your application. We are an owner-managed Swiss Call Center - and we take care of our employees and customers with passion and commitment. With us, you have finally arrived. Your advantages - After the training phase, home office is possible (only for employees with residence in Switzerland) - Pleasant working atmosphere, careful training and individual support - After the starting salary of CHF 4‘314 (100%), your salary will increase by 4% per year in each of the first two years - Up to the 5th year of service, one more day of vacation every year Your responsibility - You are the first point of contact for all telephone inquiries - You process complaints, take on support and customer inquiries - You record customer concerns in the system - You receive First Level Support inquiries and complaints and process errors and technical problems - Working hours from Monday to Friday between 08:00 to 20:00 Your profile - Start immediately, 100% workload expected - Swiss German is your mother tongue - You master French in spoken and written form (C1 expected) - You enjoy dealing with customers - You like working in a lively team - Good PC skills simplify the entry Have we piqued your interest? Then apply online or via email. For questions, Marion Sägesser is available to you at 058 201 15 88 or via email marion.sagesser@callpoint.ch. We look forward to you!