Customer Service & Administration Employee CH-Transport

Employee Customer Service \& Administration CH\-Transport (m/f/d) Welcome to Rhenus! The Rhenus Group is one of the leading, globally operating logistics service providers. Along the entire supply chain, we offer tailored solutions for companies from a wide variety of industries. From multimodal transport to perfect storage, from smooth customs clearance to innovative value-added services: We are always at the pulse of time and at the side of our customers. What awaits you with us: You are the central point of contact for our transport customers. You process telephone as well as written inquiries from our customers reliably and in a service-oriented manner. You record and process transport orders and advise our customers with friendliness and a strong service mindset. You process complaints and support in ensuring our service quality. In close cooperation with dispatch, you support the optimization of administrative processes. You take over invoicing, credit note processing, as well as the control of incoming invoices. You carefully maintain master data, customer information, and transport orders. Furthermore, you create evaluations and support monthly closings. What you bring with you: Completed commercial training, ideally in the transport or logistics industry. Experience in customer service or in an administrative function. Your joy in direct customer contact and your strong service awareness distinguish you. Your organizational talent as well as your independent and efficient way of working also make you a valuable support for our team. You bring sound IT knowledge and are confident in handling common software applications. Furthermore, you have very good German skills and ideally English\* as well as [missing text/typo in source] skills. Further language skills are an advantage. Your flexibility, teamwork, and reliability as well as your strong understanding of service round off your profile. What you can look forward to: Continuous further education: Develop your skills and expand your expertise with our professional further education programs. Great team: It is the people who make the difference - and with us, you will become part of a great team. Flat hierarchies: Thanks to our lean organizational structure, you can engage in direct exchange with decision-makers. Room for innovation: Implement your ideas in an environment that promotes creativity and empowers you to drive change. Events: From team outings to Christmas parties to networking events, we build strong connections by spending time together. Fast decision-making processes: Move things forward faster with optimized processes that promote efficiency and effectiveness. jpid563bf42jm jit0833jm jiy26jm