Quality Manager Service & NC Analyst

Quality Manager Service & NC Analyst (m/f/d) As a family-run high-technology company with around 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive. We live a culture of team spirit and mutual trust - the ideal framework to bravely venture into new things and question existing ones. Our technologies inspire people to develop and build the unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF creates technological worlds for future generations. Are you ready for new challenges? Quality Manager Service & NC Analyst (m/f/d) Job Description Preparation and analysis of quality feedbacks and repair assignments from secondary commissioning and the field, communication with report creators and implementers Product-specific field analysis in coordination with service, development and production Prepare complex analysis results in an understandable way and communicate them in a target-group-oriented manner derivation, prioritization and cross-departmental coordination of targeted improvement measures Leading the quality control loops field on key topics from secondary commissioning and the field Regular exchange with global complaint management Measuring and checking the effectiveness of implemented corrective measures Conducting the QMS target agreement process including KPI monitoring Steering of projects for the implementation of automated error detection tools Supporting the service organization in compliance, design and optimization of relevant (Q-)service processes Collaboration in development projects and customer centricity initiatives Your Profile Completed studies in mechanical engineering, mechatronics, industrial engineering or comparable technical training Practical experience in commissioning, service or maintenance of complex laser systems is an advantage Experience in quality and process management (methodological competence) Strong analytical competence and affinity for data Confident handling of MS Office Experience with Jira, SIS, SAP, PowerBI or FAS is an advantage Good German skills in speaking and writing (at least B2 level) Good English skills in speaking and writing (at least B2 level) We offer Respectful and appreciative corporate culture State-of-the-art working environment with the latest technology Early assumption of responsibility and varied tasks Extensive training and further education offers Actively promoted work-life balance, e.g. with sports and fitness programs jpid359d0d6jm jit0729jm jiy26jm