Application Support Specialist Public Administration

Application Support Specialist Public Administration Do you want to make a difference? Are you a driving force who is structured and enjoys working in a team? Do you commit yourself freshly, competently, and with a lot of passion to a cause? Are you not just looking for a new task, but want to realize yourself in your vocation? We need to get to know each other. Our company is growing. We are looking for you as Application Support Specialist Public Administration preferably with experience in support or with the CMI Lösungsplattform. Your tasks: You are the central point of contact for our customers in the public sector who use our CMI Lösungsplattform. Your main task is to process technical and functional inquiries competently – whether by telephone or via our ticket system. You quickly understand the needs of the customers and work together with them to develop the best solution for them. For technical inquiries, you make an important contribution to the optimal integration of the CMI Lösungsplattform into the customer's system landscape and are the interface to 2nd or 3rd Level Support. You independently take on smaller assignments such as creating instructions, testing applications, or implementing technical requirements, for example, the adjustment or optimization of templates. You: have completed training in the field of computer science/business informatics or practical experience with the CMI Lösungsplattform (ideally as a power user). master Windows and MS Office confidently and ideally bring knowledge of C# or another programming or scripting language. ideally bring an understanding of the integration of software solutions into complex IT environments. have very good communication skills and appreciate contact with customers. are characterized by a stylish oral and written way of expressing yourself in German. have a quick grasp, perseverance, and patience. simply and plainly fit into our team - everything else is secondary. We: work in a challenging and exciting environment with software solutions for the public sector. support and promote personal as well as professional education and training. give freedom for independent action and collaboration in a team with flat hierarchies. as a Great Place to Work® certified employer, we maintain a trust-based corporate culture. offer a modern workplace, the possibility to work from home, additional vacation days, and team events with heart. Are you interested? We look forward to your application via our application portal. Visit us on Social Media and Kununu. See you soon. We look forward to it. For this position, we only consider direct applications. «Become a part of us. Digitalize with CMI.» jpiddf1cbf0jm jit0625jm jiy26jm