Head of Casino Marketing

Head of Casino Marketing The emotionally charged world of gambling requires cool heads, discretion, and always professional and impeccable behavior. As one of the leading casinos in Switzerland, Grand Casino Baden AG offers first-class service and also relies on exclusivity for its employees. Do you feel addressed and want to become part of this exciting world? Then we look forward to your meaningful application. As a subsidiary of the significant Stadtcasino Baden AG, we also operate the gourmet restaurant PLÜ, the Club COCO, and the online casino Head of Casino Marketing 100% Marketing / Communication / Editorial Baden Your game Development and implementation of a holistic Guest Experience Strategy across all physical and digital touchpoints Design and continuous development of the entire Guest Journey - from the first contact to long-term customer loyalty Ensuring a consistent, emotionally charged brand experience along all interactions Close interlocking of marketing, CRM, and VIP management to create seamless and personalized experiences Further development of data-driven CRM and loyalty programs with a clear focus on individualization and added value for guests Concept and implementation of events that sustainably inspire guests Our game rules Studies in marketing, business administration, or similar Several years of leadership experience in a comparable role Proven successes in designing and controlling holistic customer/guest journeys In-depth experience in CRM, loyalty, and data-driven marketing Distinct understanding of service excellence and emotional brand management Ability to translate strategic concepts into tangible and convincing guest experiences Inspirational leadership personality with clear guest orientation and implementation strength Your win We are proud of our open company culture, characterized by rapid decision-making paths and flat hierarchies. In addition to a workplace in the heart of Baden, our employees can look forward to attractive benefits and additional services: Hybrid work model Home office options, part-time possibilities, and a flexible parental leave arrangement enable maximum autonomy. Work-life balance is the magic word for happy employees. Health promotion Catering in the canteen for only 7 francs, free drinks, and health-promoting services reflect our appreciation for employees. Preventive preliminary examinations - massage vouchers at special conditions - discounted FIT pass - free access to the fitness and wellness center Baden. Further training opportunities We invest in your further and continuing education and thus in your potential. Enjoy access to innovative training and other measures. Team culture Employee events strengthen team spirit and are extremely popular. Look forward to a respectful togetherness in a well-rehearsed team. An open working environment, characterized by innovation and creativity, awaits you. Appreciation and recognition A success bonus for particularly good business years is a matter of course in our house. We celebrate successes together and express our gratitude. Good work is rewarded, and we appreciate the efforts of every employee. Not only on birthdays but also every five years, we honor employees with a special gift. Other benefits 10 guaranteed public holidays, subsidized parking, foreign currency exchange at preferential conditions, attractive discounts at various shops. Your contact Jannine Hodel Group HR Director Haselstrasse 2 5400 Baden +41 56 204 07 06 That's us Around 370 employees from 35 nations inspire over 300,000 visitors and visitors every year. Online and on-site in Baden, we provide great experiences with our first-class service. Our tailored events, gourmet gastronomy, and the unforgettable glamour of our casino world offer that certain something that enchants our existing and new customers every time. As a rising star in our industry, ingenuity and enthusiasm for the profession are just as in demand as commitment and passion. Grand Casino Baden - the perfect place where the glamour of the casino illuminates your career. Apply now and become part of our success story! jpid09f68ebjm jit0728jm jiy26jm