Temporary Customer Service Representative International Customer Service DE/EN/IT (m/f) 80-100% - limited from 1.7. to 30.9
- Employment type
- Temporary
- Location
- Dübendorf
- Company
- Helsana Versicherungen AG, Zürichstrasse 130, 8600 Dübendorf
- Languages
- English (fluent), German (fluent), Italian (fluent)
- First posted
Do you enjoy interacting with customers on a regular basis and showing your commitment in a collegial environment? The 14-member team of Elisa is looking for reinforcement as a customer service representative (m/f) from immediately until 30.9.2026. The position is limited and based on an hourly wage.
What to expect
<br />
• Varied and customer-oriented activity with frequent telephone contact in an international environment and various administrative tasks in the back office
• Providing telephone and written information on insurance questions, products and services to insured persons living abroad and authorities in different languages
• Checking insurance obligation and centre of life according to KVG, VVG and the Bilateral Agreements
• Creating offers and processing insurance entries and exits
<br />
What you bring
<br />
• Commercial apprenticeship (EFZ) or proven professional practice in an administrative environment, at least two years of experience in telephone or direct customer contact, several years of experience with a health insurance company is an advantage
• VBV further education is an advantage
• Very good German, English and Italian at least level C1, good MS-Office user knowledge
• Enjoyment of daily telephone customer contact, as well as speedy multifunctional and independent working method
<br />
Do you have questions about the application process?
Nadja Kuonen
HR Consultant
058 340 62 67 (tel:058 340 62 67)
Job-ID: 34470
Excellent employer
In the areas of health promotion, recruiting quality and compatibility of work and private life, Helsana is repeatedly awarded.
Automatically translated from the original.
Posted 1 week ago