IT Support Technician

• 02 octobre 2026
• 100%
• Durée indéterminée
• Plusieurs lieux disponibles Neuchâtel Afficher plus
• Se connecter pour voir l-estimation de salaire de jobup.ch

Why choose API?

By opting for API, you choose a human-sized company benefiting from solid IT know-how.

We are proud of our unique corporate culture because we offer professional development opportunities, with continuous training programs, career evolution, as well as rigorous monitoring.

IT Support Technician

Context:

As part of the creation of a position to strengthen a support team, we are looking for a senior Support Technician. You will work mobile across different sites distributed between the cantons of Neuchâtel and Vaud.

Your role:

• Take charge of level 1 and 2 technical support to resolve hardware and application incidents for users.
• Administer the Microsoft environment on a daily basis, with active management of SharePoint and Microsoft Entra ID.
• Ensure on-site interventions, equipment deployments, and troubleshooting at various sites in the cantons of Neuchâtel and Vaud.
• Collaborate within the support team to optimize ticket processing and share best practices.
• Contribute to the continuous improvement of assistance processes and technical documentation.

The profile sought:

• Confirmed experience of at least 7 to 8 years in a level 1 and 2 technical support / on-site role.
• Good mastery of the Microsoft environment (SharePoint, Microsoft Entra ID (Azure AD), etc)
• Driver's license and personal vehicle indispensable for regular travel (mileage expenses reimbursed).
• Great autonomy, proactivity, and excellent customer relationship skills in the field.
• Rapid availability desired