Office Manager

On behalf of one of our clients, the OKJOB Genève agency is recruiting a Office Manager (H/F) On behalf of one of our clients, the OKJOB Genève agency is recruiting a: Office Manager (H/F) -CFC of commercial employee or equivalent title. -Federal certificate of specialist in human resources, specialist in SME business management or equivalent training. -ES diploma in management, administration or business economics. -Bachelor HES or university degree in business economics, management, administration, human resources or similar field. -Minimum 5 years of experience in a similar function (Office Manager, Administrative Manager, Operations Manager, Team Leader or Service Manager). -Confirmed experience in managing a team of at least 15 to 20 collaborators. -Experience in the fields of medical assistance, health, insurance, travel assistance, emergency services or an international environment is a real asset. -Supervise, support and develop a team of around 20 collaborators. -Organize schedules, absences, vacations and ensure the proper distribution of resources. -Guarantee the quality of services and compliance with internal procedures. -Supervise the coordination between clients, partners and medical service providers. -Ensure an impeccable customer experience in an international environment. -Organize and lead team meetings, set goals and monitor performance indicators (KPI). -Identify areas for improvement and implement process optimization actions. -Support change and promote a culture of continuous improvement. -Collaborate closely with Management on organizational and operational aspects. -Participate in maintaining quality standards and complying with regulatory requirements. jpidf2749f1jm jpit0727jm jpiy26jm