Dispatcher

Dispatcher Chabé is a century-old family company, an expert in tailor-made mobility. We transport the most influential people everywhere in the world, all the time. Our historical know-how with luxury hotels is now supplemented by expertise in managing the extraordinary travel requirements caused by large-scale public or private events. We are looking for a: Dispatcher The role of Dispatcher is part of the Chabé service quality approach. Handle telephone calls Manage and record reservation requests Advise and guide clients Prepare quotes Help assign vehicles and drivers to client orders Monitor the smooth running of missions Be in contact by telephone with hotel concierges and drivers Daily control of orders Help follow ongoing and upcoming reservations in order to anticipate potential critical situations and resolve difficulties occurring in real time in the field Provide telephone support to drivers. Your soft skills / hard skills Be organized, with a good ability to anticipate risky situations Be autonomous Be result-oriented and customer relation-oriented, in order to guarantee a service provided in compliance with the Chabé quality promise Have good interpersonal skills orally and in writing Profile Be able to communicate in English, French and German (imperative) Good knowledge of Pack Office (Excel, Word) and ease with IT. A knowledge of the hotel and/or event world would be a plus. jpidbb51422jm jpit0729jm jpiy26jm