Commercial Solution Manager CSM 100% by arrangement

Commercial Solution Manager CSM (w/m/d) 100% by arrangement Commercial Solution Manager CSM (w/m/d) 100% by arrangement The family business STIHL, founded in 1926, is one of the leading providers of motor-driven equipment for forestry, landscaping, construction, and garden care. As STIHL Vertriebs AG, we are responsible for the sales and marketing of our products in Switzerland and the Principality of Liechtenstein. To strengthen our team, we are looking for a dedicated Commercial Solution Manager CSM (w/m/d). In this role, you will support the Head of CSM in the development and implementation of the CSM strategy. You will establish and maintain business relationships with end users, analyze customer requirements together with key dealers, and market STIHL product solutions with a focus on revenue, market shares, and the strategic field of action Akku Profi. Furthermore, you will specifically prepare for the future leadership and further development of a professional specialist dealer network, thereby making an important contribution to the sustainable strengthening of the STIHL brand's market position. Your tasks • Establishment and maintenance of business relationships with end users, especially in target groups such as Galabau, municipalities/authorities, and facility management • Analysis of the customer structure, selection of potential customers, and setting of priorities • Analysis of customer requirements together with key dealers as well as presentation and marketing of STIHL product solutions • Contribution to the achievement of the sales and revenue targets of the sales company as well as to the sustainable further development of STIHL's position in the market • Efficient use of the marketing budget, e.g., for test offers, factory visits, workshops, incentives, and giveaways • Proactive cooperation with Head of CSM, Sales Manager, Area Sales Managers, and Application Consultants • Coordination of projects and joint activities in the specialist retail sector, e.g., profit days and demonstration tours • Coordination of demo tours and demonstrations with Application Consultants • Recording and forwarding of customer requirements and wishes to product management, product development, sales, or customer service • Reporting and efficient use of Dynamics CRM for relevant administrative processes • Active pursuit of tenders for public sector procurement and management of contracts/agreements in cooperation with the sales back office • Promotion of digital competence with the end customer, e.g., in connection with fleet management and STIHL Connect Your profile • Completed commercial or technical training, ideally with further training in sales, e.g., as a Verkaufsfachmann/-frau • At least five years of experience in field service and/or Key Account Management; experience in dealing with end customers is an advantage • Industry knowledge in sales and/or in the application of tools and machines; experience in the forestry and garden sector is an advantage • Strong methodological competence in negotiation, entrepreneurial thinking and action, decision-making ability, and independent working • Strategic thinking as well as the ability to develop and implement concepts • Reliable, conflict-capable, committed, and team-oriented personality with personal responsibility, commitment, readiness for change, and assertiveness • Proficient in German, very good English skills in speaking and writing, as well as good French skills, Italian skills are an advantage • Good MS Office skills, very good knowledge of MS Excel, as well as good knowledge of Dynamics CRM or a comparable CRM system • Driver's license category B Our offer • A varied and strategically important role in a successful family business • Attractive employment conditions and social benefits • Extensive induction and further training opportunities • Company vehicle, also for private use • A motivated and collegial team • Modern work equipment and support from a professional back office Your application If you feel addressed and would like to become part of our team, we look forward to your application. Use the opportunity to apply via this online application tool. Applications via recruitment agencies will not be considered. jpidaa4d320jm jit0833jm jiy26jm