Service Staff 100%

Activities of the service employee The service employee is responsible for serving the guests. This can be in a hotel as well as in an upscale restaurant, an ice cream parlor or a pizzeria. Tasks of the service employee The service employee is responsible for ensuring that the guests feel comfortable in a restaurant. He/she ensures that they receive their food in a timely manner. Other tasks include: Taking orders Serving food and drinks Setting the tables Receiving and seeing off guests Accepting payment Cleaning the premises In a small restaurant, service staff are usually responsible for all the aforementioned tasks and must be flexible accordingly. Ideally, the service specialist advises the guests regarding the selection of food and drinks and should therefore also be well-versed in this area. Requirements profile service employee If you are looking for a service employee for your company, the following characteristics are mandatory: high physical resilience stress resistance friendly appearance resilience under stress flexibility sociability training as a restaurant or hotel specialist is an advantage Additional skills and soft skills service employee In addition to the aforementioned basic competencies, service staff should ideally also possess the following core competencies: readiness for shift work good mathematical skills training as a restaurant specialist is an advantage In addition to these requirements, ensure that the applicant brings the following soft skills if possible. These are an additional plus and skillfully round off the profile of an applicant. well-groomed appearance competent appearance foreign language skills knowledge of food and drinks You have better earning opportunities if you are employed as a head waiter or even as a maitre d'. A maitre d' organizes the entire restaurant service together with the sommelier, the restaurant manager and the chef. The prerequisite is training as a restaurant specialist, which takes three years.