Head of Service Department

The Hauenstein Hotels comprise three exclusive hotels on Lake Thun in the 4- to 5-star range, accommodation options in rural idyll, and six restaurants in the Thunersee region, and are among the largest employers in the Berner Oberland. The Belvédère Strandhotel is part of the Hauenstein Hotels and is wonderfully located in an elevated position in Spiez. The hotel offers one of the most beautiful views of Lake Thun and the Alps. The restaurant is widely known for its creative and high-quality dishes made from predominantly regional products and offers seating in the indoor and outdoor areas with a wonderful view of Lake Thun. The 4-star superior hotel has been the place for connoisseurs to escape everyday life and indulge for over 100 years. Those seeking relaxation will find their island in everyday life here, and seminar guests will find the perfect environment for conferences. Your area of responsibility • Responsible for a smooth daily routine and an unforgettable culinary experience for our guests • Administrative and operational responsibility for the restaurant, bar, seminar catering, and banquets • Active host role with a lot of passion and dedication, especially during peak hours • Leadership, development, and training of the service team • Professional instruction of employees and trainees • Leadership of daily team and service meetings and participation in weekly management meetings • Administrative tasks such as managing the Gastronovi cash system, employee planning, ordering, budgeting, and controlling • Active participation in the conception of new offers and processes • Compliance with internal and legal norms Your qualities • Completed vocational training as a restaurant specialist EFZ (or equivalent) • Leadership experience in a comparable position • You have a flair for high service quality and experience in upscale gastronomy • Very good German and English skills, French skills an advantage • Good communication skills and a high level of service readiness • Enjoy dealing with demanding, national, and international guests • Maker mentality and leadership are among your strengths • Flexible team player with initiative and sensible prioritization of tasks • Well-groomed appearance and good manners Your benefits • Attractive workplace directly on Lake Thun • Accommodation (room or studio) available near the lake, as well as meals in the company • Numerous benefits within and outside the Hauenstein Group • Motivated and qualified team • Modern working hours with space for active leisure activities • Independent work organization and the opportunity to contribute your own ideas • Training and development opportunities • Career advancement opportunities within the Hauenstein Hotels Have we sparked your interest? We look forward to receiving your meaningful application documents (cover letter, CV, photo, certificates, and references) in German and as a PDF file.