Social Worker FH - Asylum Case Management (80-100 %)

Convalere AG is a service company established since 2013 in the social and integration sector. With approx. 300 employees at 14 locations, Convalere accompanies and supports municipalities, cantons, and other clients with practical, reliable, and effective solutions - from the management of social services to the care and integration of asylum seekers and refugees, and to support, employment, and integration programs.

Today, the company manages mandates from around 50 municipalities as well as two cantons. Our vision is a modern, lean, and effective social state in which public funds are used responsibly and people are sustainably empowered to lead an independent life. In doing so, we combine professional competence with entrepreneurial thinking, a high orientation toward service, and collaborative cooperation with clients and stakeholders.

Your tasks

• Independent case management and counseling of individuals and families from the asylum sector
• Intake of new cases as well as clarification of responsibility, support needs, and personal situation
• Examination of subsidiarity, eligibility requirements, and economic benefits
• Creation of budgets as well as preparation of applications, decrees, and decision-making bases for the responsible authorities
• Professional approval of benefits and applications within the delegated competence framework
• Counseling the clientele in personal, social, financial, and administrative issues
• Joint development and implementation of individual goal and integration planning
• Promotion of personal responsibility as well as social and professional integration
• Organization and coordination of case-related measures, discussions, and appointments
• Close cooperation with municipalities, cantonal bodies, care, healthcare, schools, integration offers, and other specialist agencies
• Implementation of standardized investigations and consistent request for missing documents
• Complete and up-to-date management of dossiers, deadlines, pending items, payments, and reports in the specialist system KLIB
• Recognition of complex, contentious, or high-risk situations and timely involvement of the team leader or other specialist agencies
• Ensuring reliable and target-group-oriented communication with authorities, clientele, and internal interfaces

Your profile

• Completed studies in Social Work, preferably Bachelor of Science in Social Work FH, or a recognized equivalent education
• Experience in professional case management and counseling, ideally in the asylum or social assistance sector
• Good knowledge of the Swiss asylum and social assistance system as well as the relevant legal foundations
• Experience in examining economic benefits and the creation of budgets, applications, or decision-making bases
• Knowledge of the specialist system KLIB is an advantage
• Very good written and oral German skills; other language skills are welcome
• Strong counseling, coordination, and conflict resolution skills
• Resource- and solution-oriented approach to people in challenging life situations
• Confidence in contact with different stakeholders, authorities, and specialist agencies
• High diligence in dealing with dossiers, deadlines, financial benefits, and confidential information
• Professional handling of closeness and distance
• Structured way of working and good self-management even with a large number of cases being managed in parallel
• Resilient, independent, and responsible personality

Why us?

• A meaningful and versatile activity with social added value
• Fair and attractive working conditions according to the Gesamtarbeitsvertrag Dienstleistungsbereich Region Basel
• Good development opportunities and perspectives
• An appreciative, collegial, and respectful corporate culture
• Modern and attractive workplaces with contemporary IT infrastructure