Junior IT Support/Project Coordination 50 % - Start immediately or by arrangement)

Junior IT Support/Project Coordination 50 % (m/f) \- Start immediately or by arrangement) EFCO stands for one of the leading providers in fastening technology. We are known for strong brands, technical know\-how and innovative services. Do you feel at home both in IT\-support and in projects? Do you want to not only process tickets but also actively participate in the further development of our IT\-landscape? Then you are our sought-after reinforcement! Immediately or by arrangement, we are looking for a communicative and open-minded personality for our headquarters in Nänikon, who would like to take on a challenging, independent and varied activity as Junior IT\- Support/Project coordination 50 % (m/f) preferably every morning take on. Your tasks You take care of the processing and prioritization of IT\-support tickets (1st and 2nd level) Escalation of complex concerns to 3rd\-level\-support or external partners Monitoring of open tickets as well as compliance with Service\-Level\-Agreements Analysis and rectification of hard\- and software problems Support of our employees with questions regarding Microsoft 365, Windows\-clients, Intune and standard applications Documentation of solutions in our Knowledge Base Support during the onboarding of new employees (user accounts, devices and access) Project support for exciting IT\- and business projects What you bring with you Completed IT-related basic training (e.g. Informatiker EFZ) or commercial training with strong IT affinity Structured, independent and solution-oriented way of working Joy in switching between support and project tasks Strong communication skills and joy in dealing with different contact persons High service orientation as well as team spirit What awaits you A varied and responsible activity at the interface between IT\-support and project work with scope for design A motivated, competent and helpful team Modern work equipment Favourable Parking space or takeover of the ½ Tax subscription Attractive pension fund benefits Do you want to combine your IT competence and help shape the future of our IT together with us? Then we look forward to your application. For questions, Alan Beselia is gladly at your disposal. jpid743da88jm jit0729jm jiy26jm