Department Head Patient and Resident Administration

Department Head Patient and Resident Administration * Workload: 80-100 % * Start date: immediately or by arrangement * Location: Gümligen * Area/Department: Patient and Resident Administration The HSS Services AG supports the service delivery and the holistic further development of the Siloah-Verbund. As a service platform for homes, Spitex organizations and hospitals, it provides diverse management and support functions. These include: Human Resources, Finance, Corporate Development and Staff, Purchasing and Logistics, IT, Process and Project Management, Hotel Management as well as Facility Management. The employees of HSS Services AG are constantly committed to optimally supporting operational processes, providing services in high quality and optimally utilizing synergies. Your area of responsibility * Management and development of the department with responsibility for personnel, processes and quality * Promotion, coaching and deployment planning of the employees * Selection and induction of new employees * Co-responsibility for the training of apprentices and interns * Ongoing optimization of processes and interfaces to doctors, nursing, therapies, finance and IT * Ensuring correct service recording, service billing and invoicing * Responsibility for special cases (self-payers, insurance billing, medical fees) * Maintenance and control of tariff agreements as well as master data in the ERP system Navision * Professional support for reception / patient admission * Processing of invoice complaints and clarifications with patients, doctors and insurance companies * Participation in projects for the further development and digitalization of administrative processes Your profile * Completed commercial or business administration training * Further training in healthcare (e.g. healthcare clerk, HF, CAS) is an advantage * Several years of professional and leadership experience in patient or resident administration * Sound knowledge of tariff systems, especially for acute and rehab treatments inpatient and outpatient as well as in administrative processes of the healthcare system * High IT affinity, ideally experience with Navision * Service-oriented, structured and decisive personality Your working environment Your working environment * Management function with scope for design in an exciting, interdisciplinary environment * Interesting area of responsibility in a versatile company with modern infrastructure * We consciously support our employees in the Siloah-Verbund in their professional development. In doing so, we invest, among other things, in their initial and further training and offer interesting development opportunities within the Siloah-Verbund. * Discounted Reka-Checks worth up to CHF per employee and calendar year * The Siloah-Verbund stands for family-friendly working conditions, for example with its own Kita at staff conditions. In this way, we take care of the working and living quality of our employees. [=> Our employment conditions / Benefits](< >) Your contact persons Any questions regarding the area of responsibility: Gabriela Karli, HR Business Partner, Telephone Your HR Business Partner in the application process: Gabriela Karli, [Apply now](< >) The Siloah-Verbund as an employer The Siloah-Verbund, with around 1'000 employees, is an independent and self-financed basic provider in old age and operates a geriatric hospital, three home locations as well as two Spitex support points in the Canton of Bern. The Siloah-Verbund wants to implement the concept <<Integrated care in old age>> holistically in its own structures and through partnerships. This is intended to make an active contribution to improving the organizational and geographical networking as well as the coordinative coordination of the patient path of elderly people. Your place of work: Not quite your job profile? * Look at our other jobs on our [job portal](< >). * Or send us your [spontaneous application](< >) [Facebook](< >)