Clerk for Service and Invoicing in Customer Service 100% (m/f/d)

Your tasks: * Support of the Head of Customer Service in the area of administration * Independent handling of correspondence in customer service * Invoicing of annual maintenance contracts * Claims processing with the insurance (preparation etc.) * Processing of complaints in the service area * Telephone consultation of customers regarding service * Assistance with invoicing / billing of all order types * Clarification of pending items with the customer service technicians regarding documentation and invoicing of orders * Developing repair solutions with customers as well as triggering repair orders * Close cooperation with the customer service dispatch as well as other areas (meter reading, billing, sales) Your profile: * Completed building services training (preferably heating or sanitary installer) with commercial experience or commercial training with experience in the building services sector * Experience in the office and telephone customer contact * Pronounced customer and service behavior * Winning communication skills, team player * Proficient in handling IT programs * Independent, reliable, flexible, quick learner * German native language, stylish German * Polished appearance and excellent manners We offer: * An exciting, versatile and responsible activity * Attractive working hours and modern employment conditions * Internal training/learning offers * Location with good connections to public transport and motorway * Free parking space or contribution to public transport costs as well as other appealing fringe benefits For further information, Mr. Paul Herzog, Head of Customer Service, is very happy to assist you: Tel. . We look forward to receiving your complete application documents via e-mail (Adobe format) to: [ ](< >) j4id10429511jm j4it1041jm j4iy26jm