Service Advisor 80 - 100%

Service Advisor 80 - 100% You are a Service Advisor and know that good customer service is much more than coordinating appointments? You understand the concerns of our customers, maintain an overview even in hectic situations, and ensure that a workshop visit becomes a positive experience? Then it could be exciting for you with us. To strengthen our team, we are looking for: Service Advisor 80 - 100% Your tasks: Personal care and advice Reception of vehicles as well as creation of service and repair orders Planning and coordination of workshop appointments Creation of cost estimates as well as transparent communication of the work to be carried out Ongoing coordination between customers, workshop and sales Processing of warranty and goodwill cases as well as invoicing Vehicle handovers and explanation of the work performed What awaits you with us: Modern infrastructure and digital work processes A familiar team that works together and supports each other A lot of personal responsibility and varied tasks Direct customer contact with scope for decision-making Quality and customer satisfaction are our top priority What you bring with you: Commercial or technical training in the automotive industry Joy in daily contact with people and a strong service mentality Organizational talent as well as an independent and reliable way of working Digital openness Fluent German as well as good English skills (other languages are an advantage) Valid driver's license category B Enthusiasm for mobility and the ambition to advise empathetically and competently Why Jensen: Because we believe that good service starts with people. Our customers should feel well looked after from the first conversation to the vehicle handover. For this, we are looking for people who take responsibility, think ahead and enjoy their profession. And because good work also deserves good framework conditions: We consciously invest in people who want to progress professionally – and not stand still. That is why we actively support you with further training and specializations if you want to develop yourself. With us, we also include: on birthdays annual Christmas dinner incl. partner* annual team excursion 5 weeks vacation, 6 weeks from 5 years of service and many other benefits that make your everyday working life perceptibly more pleasant. Sounds like your next step? Then we look forward to your application dossier. jpidecbf152jm jit0832jm jiy26jm