Reception & Reservations Coordinator

Reception & Reservations Coordinator
Chocolats Camille Bloch SA is a family business rich in tradition with its headquarters located in Courtelary, in the Jura Bernois. While many things have changed since the creation of our company, our values remain the same: respect for our family traditions, high quality requirements, our commitment to people and the environment, from the harvesting of the cocoa bean to the finished product.
Our philosophy is also our attachment to Swiss chocolate and to our valley in the heart of the Jura Bernois, and we love to share it with our employees, our customers, our consumers, and our partners.
You enjoy human contact and are committed to offering a warm and professional welcome? Are you comfortable with administrative tasks, appreciate dynamic environments, and know how to juggle several activities simultaneously? Then do not wait any longer to contact us: we are looking for our future
Reception & Reservations Coordinator
Main activities:

• Ensure the physical and telephone reception of visitors, customers, and partners;
• Manage individual and group reservations as well as requests received by telephone or by e-mail;
• Ensure the management of mailboxes dedicated to reception and reservations;
• Inform visitors, sell entrance tickets, and contribute to offering them a quality experience;
• Coordinate internal requests related to visits, meetings, and events organized at the Visitor Centre;
• Prepare meeting rooms and transmit information to the relevant employees;
• Participate in the daily administrative management of the Visitor Centre;
• Contribute to the smooth daily functioning of the Centre and provide support to other departments as needed.

The profile sought:

• Commercial, administrative, hotel management training or deemed equivalent;
• Experience in reception, customer service, secretarial work, or administrative management;
• Excellent customer orientation and sense of service;
• Good mastery of standard IT tools;
• Very good knowledge of French as well as a good command of German and English;
• Availability to work according to variable hours, including weekends and public holidays;
• Experience in tourism, hotel management, or events is an asset;

You are:
Smiling, organized, and customer-oriented? Do you appreciate human contact, know how to manage several tasks simultaneously and keep your calm even during busy periods? Do you demonstrate flexibility and are you ready to work weekends and public holidays? Then you might be the person we are looking for!
We offer you:
A rich and varied workplace within our Visitor Centre, in a dynamic and chocolatey environment, only 5 minutes walking from the station. We also provide free parking spaces.
But these are only some of the advantages we offer. If this opportunity has awakened your interest and your curiosity, then it is worth applying! jpid113c3dfjm jpit0937jm jpiy26jm