High Jewellery Assistant (m/f/d)

Recognized for its expertise in Haute Horlogerie and Haute Joaillerie, Chopard is celebrated for its creative audacity and its conception of ethical and responsible luxury. Proud of its values and traditions, our Maison breathes its family spirit into its relationships with its employees as well as its clients, working to offer an extraordinary brand experience.

Chopard can rely on a vast internal reservoir of expertise and savoir-faire bringing together more than 45 different trades in both Swiss watchmaking tradition and jewellery.

Job Mission

• Support for the Head of High Jewellery Operations
• Link between the Haute Joaillerie department and the Marketing & Communication department in order to ensure the follow-up of common projects.
• Establish and develop the statistical tools necessary for the proper functioning of the department

Main Tasks

• Regular update and improvement of PSP Haute Joaillerie (description, certificate and photos);
• Coordination with the Marketing department of all digital activities related to Haute Joaillerie.
• Coordinate and implement the CRM tool for the Haute Joaillerie department.
• Management of the department's client database
• Implementation and optimization of monthly reports on stock, sales and margins: verify and analyze results - establishment of various tables and statistics;
• Communication by letter and email with clients and follow-up;
• Establish commercial offers under the supervision of department members;
• Help with the creation and update of sales aid presentation materials
• Ensure the follow-up of specific requests and processing of image requests, press support, etc.;
• Communication with our international distributors regarding information centralized in our internal systems;
• Participation in the implementation of Haute Joaillerie collections (Cannes and various Haute Joaillerie events);
• Provide support and availability (telephone and email) in the absence of the Head of High Jewellery Operations;
• Participate in the animation of Haute Joaillerie collection presentations during client visits;
• Organization and potential participation in international Haute-Joaillerie events
• Help in the preparation of various reports;
• Interface and relay of information to different departments;
• Close collaboration with our subsidiaries and our boutiques - information via email and telephone.

Required Skills

Savoir-faire

Savoir-être

3 to 5 years of successful experience in a similar position
Able to work on different files simultaneously
Languages: French, English imperative, other language an asset
Proficiency in IT tools

Sense of priorities
Proven competence in the confidential management of files and communications
Versatility and autonomy
Interpersonal skills and excellent sense of customer service
Management and organizational rigor
Team spirit, positive and dynamic
Ability to adapt
Willpower and perseverance

Contract type: Permanent
Occupation rate: Full-time