Teamleader Fieldservice (f/m/d) 100% Job Details | Endress+Hauser

At Endress+Hauser, progress happens through collaboration. As a world leading provider of measuring devices, our more than 18.000 employees shape the future in the field of process automation. Whether in the innovation and implementation of new technologies within the team, collaboration in the development of new devices, or the strengthening of important relationships with various global industries: Our work is based on building trusting relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general.

We are looking for a committed leader for our Service division to lead our team of service technicians in the Sales Center Switzerland technically and personally and to drive the further development of our service business together with us.

What is the role about?

Does it excite you to lead people, promote them, and accompany them in their development? Do you like working close to customers and supporting your team on-site during demanding assignments? Do you enjoy combining operational responsibility with customer orientation and entrepreneurial thinking?

Then you could be exactly the person we are looking for. In this function, you will take responsibility for our team of service technicians and contribute to providing our customers with first-class service throughout the entire lifecycle of their plants.

Which tasks will you undertake?

You will

• lead, promote, and further develop a team of around 13 service technicians technically and personally.
• support your employees with complex customer projects, commissioning, and technical issues, as well as provide competent advice to customers.
• support sales in the acquisition and sale of services such as commissioning, maintenance, and calibrations.
• ensure the planning, coordination, and execution of service orders and monitor their quality, adherence to deadlines, and economic efficiency.
• create service offers, lead projects to successful completion, and drive the continuous further development of our service business.
• document and complete projects including handover and closing meetings with the customer

What do we expect from you?

You

• have a technical education with further training in the field of leadership, business administration, or management.
• bring several years of experience in leading employees and in a technical service environment.
• think entrepreneurially and act in a customer- and solution-oriented manner.
• succeed in motivating, promoting, and successfully accompanying employees through changes.
• convince through communication strength, organizational talent, and high initiative.
• have very good German and good French skills; English skills round off your profile.

What can you expect from us?

• We are a family-run company with great commitment and a sustainable vision.
• We promote lifelong learning through diverse training and further education opportunities as well as internal knowledge transfer.
• We offer flexible working hours and support a balanced work-life balance.
• We offer you a varied environment with a lot of personal responsibility as well as direct influence on the further development of our service business.
• We support family-friendly concepts and create framework conditions for the compatibility of professional and private life

How do you apply?

To apply, we ask you to upload your documents to our careers page. Applications that reach us by e-mail unfortunately cannot be considered due to data protection reasons