IT Supporter 100% [Ref: 2615]

IT Supporter (a) 100% [Ref: 2615] Freestar-Informatik AG has been successfully active on the market since 1998. Through constant growth and expansion of its core competencies, Freestar-Informatik AG offers its clientele a versatile IT service and consulting portfolio. We are constantly looking for IT specialists and managers for our clients. In doing so, we place the highest value on ensuring that applicants, clients, and jobs fit together optimally. For our long-standing client, we are looking for an engaged, responsible, and team-oriented personality as an IT Supporter (a) 100% [Ref: 2615] starting immediately or by arrangement Your tasks Accept, analyze, and resolve fault reports as well as forward more complex cases to the 2nd Level Support Support and advise end users with technical questions and change requests, including independent end-to-end processing in 1st Level Support Record, classify, prioritize, and assign tickets in compliance with the required quality standards Process orders and competently advise users on ICT work equipment Manage user and access permissions as well as create and maintain technical documentation Your profile Completed IT training or an equivalent qualification Sound experience in Service Desk and IT Support Experienced in IT Service Management Confident handling of M365 and common ticketing systems Impeccable reputation required Very good German skills (level C2) as well as Italian and Austrian skills (at least level B2) are required Your chance Individual development and further training opportunities Flexible and modern working environment Pleasant team culture and appreciative working atmosphere Details about this position Employment start immediately or by arrangement Work location Bern area Temporary indefinite employment relationship Full-time position 100% jid849634bjm jit0521jm jiy26jm