Hotel & Events Sales Associate

Join us!

We are looking for the next Hotel & Events Sales Associate to join our team at the Hôtel et Ecole Vatel.

Workplace Vatel Switzerland in Martigny

Start date immediately

Contract type CDI, 100%

OUR MISSION

In the position of Hotel & Events Sales Associate, you will be a field person with real sales strength in order to effectively manage requests from professional and private clientele as well as to prospect and develop sales for our different spaces; hotel, restaurant and events.

MAIN TASKS

Sales coordination and organization:

• Manage and market the products of the hotel and the restaurant with the different target clienteles of the establishment.
• Be the sole interlocutor for the client, from the signing of the contract to the post-event follow-up.
• Process the various incoming requests and propose suitable offers.
• Establish service orders and transmit them to the relevant services, acting as the liaison point between the client and the various departments involved.
• Coordinate and brief, in addition to internal departments, the external providers involved in the realization of events (decorators, technicians, animation).
• Establish the invoicing for event services and ensure follow-up with the finance department.
• Develop and monitor the budget for each event, ensuring cost and margin control.
• Welcome and accompany MICE clients during their events at the hotel.
• Ensure an active presence during the course of events to guarantee the proper execution of the sold services and client satisfaction.
• Ensure constant compliance with safety and hygiene standards, quality standards, and legal requirements during the course of events.
• Contribute to the continuous improvement of the processes and the hotel's event offering.

Prospecting and business development

• Actively prospect new clients in the Corporate, MICE, Groups, Accommodation, and Catering segments.
• Develop and retain a portfolio of companies, agencies, influencers, and partners.
• Develop sales materials such as banquet files, seminars, and brochures.
• Perform sales calls, commercial appointments, establishment visits, and presentations of the offer.
• Ensure commercial follow-ups and the tracking of proposals until their conclusion.
• Occasionally represent the establishment at trade fairs, workshops, and professional events and fairs.
• Ensure regular reporting of commercial activity to Management.
• Implement the commercial actions defined with General Management and contribute to achieving the establishment's turnover objectives.

Promotion and external communication

• Contribute to marketing materials and actions for commercial purposes, in connection with the communication agency and Management.

YOU ARE THE RIGHT PERSON IF

• Bachelor's degree level or equivalent in hospitality, tourism, events, or commerce.
• First successful experience in a commercial and event function, ideally in hospitality or the MICE sector.
• Good command of standard office tools and social networks for professional purposes.
• Knowledge of the Opera Cloud software is a real asset.
• Mastery of French and fluent English (oral/written), German is an asset.
• Excellent sense of service and concern for customer satisfaction.
• Organized, rigorous.
• Able to work autonomously and in a team.
• Increased sense of responsibility and reactive and calm in the face of unforeseen events.
• Good communication skills with various interlocutors.
• Proactive and creative, especially for the digital communication part.
• To have irreproachable behavior (working with young students).
• Flexibility and availability during events taking place in the evening or on weekends.

WE OFFER

• A job in a warm restaurant with a dynamic team ;
• Temporary accommodation possible depending on availability
• Possibility of training
• Preferential rates within the hotel and the restaurant
• Free parking
• Staff meals at advantageous prices prepared by our kitchen team j4id10413343a j4it0939a j4iy26a