Jurist/in or Health Insurance Specialist with Federal Diploma 80-100%

The Ombudsstelle Krankenversicherung resolves misunderstandings between insured persons and their insurers and mediates solutions in the event of disagreements. Your responsibility includes mandatory health insurance, supplementary sickness cost insurances operated by health insurers, as well as daily sickness benefit insurances according to KVG and VVG. At our location in Luzern, we are looking for a Jurist/in or Health Insurance Specialist with Federal Diploma 80-100% as of 1. October 2026 or by arrangement Area of responsibility Advising insured persons in telephone and written form on questions regarding basic insurance and supplementary insurance Mediation in disputes between insured persons and health insurances Further development of knowledge management within the Ombudsstelle Requirement profile Jurist/in or Health Insurance Specialist with Federal Diploma ösische mother tongue or very good ösisch knowledge (oral and written) good German knowledge (oral) Professional experience in the area of health insurance is an advantage Analytical and solution-oriented way of working Offer Varied, responsible and interesting activity Deployment in a motivated, small team of 10 people Industry-standard remuneration and social benefits Flexible working time models incl. possibility of Home-Office (1 – 2 days per week after the induction period) Support with initial and further training Modern offices immediately by the Luzern railway station Contact Interested? We look forward to the submission of your complete application documents. For questions, the Ombudsfrau, Ineichen, will be happy to provide information ( / nachmittgs). Ombudsstelle Krankenversicherung, Morgartenstrasse 9, 6002 Luzern jpid3336531jm jit0727jm jiy26jm