Head of Customer Service

Dommen Nadig Personal AG has been recruiting specialists from the fields of construction, skilled trades, technology, and industry since 1986. As a personnel specialist, we care for up to 800 people. These are recruited, placed, and equipped according to customer needs, as well as trained and further educated. Our client is a family-owned company that has existed for over 95 years. Their vision is to develop the company into a leading provider of modern mobility. Tasks ## • You care for the demanding customer base from appointment coordination to vehicle handover and maintain active customer contact • You form the interface between the workshop and the customer and work closely with the sales team • You create offers according to customer wishes, accompany the work to be carried out, and take care of professional order processing • You ensure a pleasant atmosphere and convince our customers with your expertise and passion for various luxury/Off-Road brands Requirements ## • It is an advantage if you already have several years of experience in customer service • You have already gained initial leadership experience: you set a good example! • Completed automotive technical training such as automotive mechatronics engineer and/or automotive workshop coordinator with a federal certificate of proficiency • Secure forms of address with our customers • Very good German language skills in writing and speaking • Good English language skills in speaking Further information ## Are you looking for a new and lasting challenge? Would you also like to become part of this competent team and benefit from advanced working conditions? We look forward to receiving your complete application documents. Contact person Daniel Brechbühl HR Consultant • d.brechbuehl@dommen-nadig.ch • Direct line 041 226 21 32