Front Office Agent (m/w/d)

Your future field of activity • Greeting and looking after our guests as the first point of contact at reception • Ensuring a smooth process from check-in to check-out • Communication and coordination with all departments for optimal guest care • Responsibility for cash handling and correct billing at the Front Office Fulfillment of individual guest wishes with commitment, attentiveness and service orientation Your profile • Completed training in the hotel industry or initial professional experience as a career changer with enthusiasm for guest service • High degree of service orientation and the ability to convey a genuine feeling of welcome to guests • Good German and good English skills (min. B2) in speaking and writing for daily communication with international guests • Organizational skills and the ability to master multiple tasks simultaneously – even in stressful situations