Front Office Agent (m/w/d)

Your future field of activity

• Greeting and looking after our guests as the first point of contact at reception
• Ensuring a smooth process from check-in to check-out
• Communication and coordination with all departments for optimal guest care
• Responsibility for cash handling and correct billing at the Front Office

Fulfillment of individual guest wishes with commitment, attentiveness and service orientation

Your profile

• Completed training in the hotel industry or initial professional experience as a career changer with enthusiasm for guest service
• High degree of service orientation and the ability to convey a genuine feeling of welcome to guests
• Good German and good English skills (min. B2) in speaking and writing for daily communication with international guests
• Organizational skills and the ability to master multiple tasks simultaneously – even in stressful situations