Application Operations Engineer 80-100%

Do you want to keep things running and enjoy reliably operating and developing complex applications? Perfect.
As an Application Operations Engineer, you are a central pillar for the operation of our OSS/BSS systems. With your technical understanding, your analytical mindset, and your sense of quality, you ensure that disruptions are resolved quickly - and that our systems run stably at all times.

Your tasks

• You are the point of contact for complex 2nd-level tickets (Jira) concerning our central systems (OSS/BSS) - you analyze, solve, and document
• For deeper-lying problems, you transfer topics into problem or service disruption management
• If our monitoring system reports a disruption, you react quickly, find the cause, and put everything back in order
• Your knowledge does not belong in a drawer: You share it within the team and keep it clean in the documentation
• You work closely with 1st- and 3rd-level support
• When things become critical, you ensure that all parties involved are informed in a timely manner
• Fancy variety? With us, you can also dive into exciting projects and participate actively

Your skills

• A completed vocational training in computer science or a comparable qualification
• You have completed a higher technical college or are currently in the middle of it
• Initial experience in application analysis, reading logs (e.g., with Splunk), and system monitoring (e.g., with Zabbix) is ideal
• You bring basic knowledge in software development - ideally in the .NET environment or with MS SQL Server or other relational databases
• You are curious, want to develop yourself - but routine tasks do not deter you
• You are ready to perform on-call duty
• Very good German skills and good English skills round off your profile

Quickline is a Swiss telecommunications provider that has been offering award-winning Internet, TV, landline, and mobile in Switzerland for over 30 years. With around 200 employees and independent, regionally anchored partners, we ensure personal customer service on site in a highly competitive market and connect private customers as well as SMEs with the world.