Customer Service Specialist

Customer Service Specialist (m/f) Region: Zentralschweiz Central hub function with customer focus Are you a dynamic, communicative personality with a strong service orientation? Do you enjoy acting as a contact person between purchasing and trade as well as for medical personnel and product users? For the Business Unit of an innovative and international medical technology company that operates successfully in a niche market, we are looking for a positive and committed personality as a Customer Service Specialist. What you can look forward to: Meaningful and varied activity with responsibility and scope for design Family-like corporate culture with appreciative cooperation as well as national and international collaboration Modern, innovative and crisis-proof employer with progressive employment conditions Your area of responsibility and tasks: Support and advice for internal as well as external customers Independent order processing in close cooperation with the Shared Service Center and the distribution centers Receipt and processing of telephone customer inquiries regarding orders, delivery status, returns and other service concerns Maintenance of customer and article data in the ERP systems Oracle, Salesforce and Stibo Processing and coordination of internal as well as external delivery and order inquiries Support with administrative tasks and participation in project-specific activities Your profile: Completed commercial training as well as several years of professional experience in a comparable function Strong hands-on mentality as well as an independent, structured and responsible way of working Solution-oriented, reliable and resilient team player with organizational skill High IT affinity and very good Microsoft 365 knowledge Fluent German as well as good English and French skills, Italian an advantage Contact Call us or send us your application documents stating the reference number and Weisflog look forward to meeting you personally. jpidb572600jm jit0833jm jiy26jm