Housekeeping Coordinator (w/m/i) 100% with supervision of apprentices

An icon of Swiss hospitality and a legend since its sensational opening in 1873. Located on the Bürgenberg, a 500 meter high rocky outcrop in Central Switzerland, the Bürgenstock Resort Lake Lucerne is characterized by daring design, groundbreaking sustainability, breathtaking landscapes, and state-of-the-art leisure facilities. Around 700 employees from 54 nations ensure excellent hospitality and offer the perfect setting for moments beyond imagination.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior) and the Taverne 1879 (3*) are available to guests. Each of these houses understands how to create a unique atmosphere. Twelve restaurants, lounges and bars are the showcase for culinary excellence; in the award-winning Bürgenstock Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The resort is not only a dream destination for travelers from all over the world, but also a workplace with an excellent corporate culture.

The Bürgenstock Resort received the official certification as "Great Place to Work" in Switzerland for the third consecutive year - an award that fills the entire team with pride.

To strengthen our team, we are looking for, by arrangement:

Your tasks include:

• Planning and assignment of the daily tasks of the housekeeping team to ensure a smooth workflow.
• Ensuring that all relevant departments such as reception and technical services are informed about important information in the housekeeping area.
• Supervision of apprentices: Fachmann Hotellerie Hauswirtschaft
• Monitoring and processing inquiries and requirements, including guest requests and repairs, as well as forwarding them to the responsible employees.
• Maintenance and updating of cleaning plans, checklists and duty rosters for a structured organization.
• Control and ordering of cleaning agents, bed linen, towels and other materials to ensure availability.
• Checking stock levels and coordinating with suppliers for reordering.
• Documentation of incidents, lost items or other relevant events to ensure seamless traceability.

You have successfully completed training as a Hotelfachfrau EFZ or Fachfrau Hauswirtschaft and bring at least two years of experience from a similar function in 5*-hospitality. Ideally, you already possess the vocational trainer course (Berufsbildnerkurs) or are motivated to complete it. You speak German and English, are service-oriented and work calmly and efficiently even under time and work pressure. You are accustomed to an independent way of working and can organize yourself and your employees well. You are absolutely reliable and enjoy working in a team. We expect a well-groomed, friendly and courteous appearance. Foreign languages are an additional plus in dealing with our employees and guests.
In addition to a modern workplace, you benefit from numerous attractive employee offers and discounts. The staff house features its own gym, a TV lounge, a billiard room and a library. Furthermore, you enjoy discounts in our restaurants as well as preferential conditions for you, your family and friends for overnight stays in our hotels. Further benefits include discounts for tennis, golf, sports equipment, insurance, group courses and REKA-Checks.

We also support your mobility: Travel by public transport is financially supported, and parking spaces are available at attractive conditions.

We invest in your future: With access to the Beekeeper employee app, diverse continuing education offers, internal development opportunities and first-class career perspectives, we create the framework for your personal and professional development.

You can expect the chance to be part of a world-class resort, actively contribute to shared success and continuously develop yourself in an inspiring environment.

We look forward to receiving your complete application documents including cover letter, work certificates and photo.

Awards:
Swiss Location Awards «Switzerland's Best Meeting Location»
World Spa Awards «Switzerland's Best Hotel Spa 2025»
LHW Membership Awards «Sustainability Leader»
Great Place To Work 2025
The New York Times'«52 Places to Go in 2018»
Travel + Leisure«500 List 2021»
Handelszeitung«Bester Arbeitgeber
im Hospitality Sektor 2023»
Connoisseur Circle
«Best Gourmet Hotel»
MICHELIN Wellness Award «Best W j4id10437837jm j4it1042jm j4iy26jm"}