Conference & Events Sales Manager 100% (w/m/i)

An icon among Swiss hotels: the history of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that still impresses and touches today. High above on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its around 700 employees from 54 nations offer the perfect framework for dazzling moments that remain in memory. Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior) and the Taverne 1879 (3*) are available to guests. Each of these houses knows how to create a unique atmosphere. Ten restaurants, bars & lounges are the showcase for culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travelers from all over the world, but also a workplace with an excellent corporate culture. The resort ranks 4th among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment, and leisure, and received the official certification as a "Great Place to Work" in Switzerland 2025. Two awards that fill the entire team with pride. To strengthen our team, we are looking for a personality as Conference & Events Sales Manager 100% (w/m/i) Tasks Your extensive main area of responsibility includes, among other things: Processing customer inquiries, creating offers, and negotiating contracts – whether it's a large wedding, a 2-person meeting, a buy-out, or a pure group room booking Evaluating RFPs in cooperation with Revenue Management Customer consulting, creative offer/concept creation (including trial meals, location consulting & inspections) Close cooperation with the proactive MICE Sales and Sales Team to increase lead conversion Creating detailed BEOs Conducting BEO meetings and ensuring optimal cross-departmental communication for a smooth event process Ensuring excellent customer service before, during, and after events Ensuring a smooth event process in cooperation with the Banquet Operations and F&B Teams, as well as all involved operational departments Co-responsibility for the further development of the assigned employees and active participation in internal departmental training You bring You have completed vocational training and have experience in the upscale and international hotel industry, and have already gained solid F&B knowledge. We require very good know-how with MS Office and hotel reservation programs, communication and negotiation skills, as well as solution-oriented behavior, independent working methods, and attention to detail. A sense of responsibility and organization, as well as a confident, friendly demeanor, enjoyment of working with people, and very good language skills in German and English characterize you. If you have already worked with OPERA, this is a big plus. You think and act in a networked way, are customer-oriented, and recognize priorities on your own. What awaits you You can expect a versatile activity in a great team with many benefits, such as the staff house with fitness studio, TV lounge, billiard room, and library. You will receive discounts in the restaurants, in the hotel for overnight stays for you and your family and friends, discounts for tennis, golf, sports equipment, as well as insurance and medical services. You can attend group courses at attractive prices and purchase REKA checks from us at preferential conditions. The commute with public transportation is financially supported by the company, and parking spaces are offered at attractive prices. As an employee, you will have access to the Beekeeper employee app, benefit from interesting further training and internal advancement opportunities, and more. If you also identify with our values of enthusiasm, commitment, responsibility, and entrepreneurship (BEvU), then take this unique opportunity for a varied task with a lot of potential, to learn new things, and to contribute to the success of the world-class resort in the heart of Switzerland. We look forward to receiving your complete application documents with a letter of motivation, certificates of employment, and a photo. Awards: Swiss Location Awards «Switzerland's best meeting location» World Travel Awards «Switzerland's Leading Luxury Hotel 2024» World Spa Awards «World’s, Europe’s & Switzerland’s Best Hotel Spa 2024» LHW Membership Awards «Remarkable Experience Award 2023» Great Place To Work 2025 The New York Times’ «52 Places to Go in 2018» Travel + Leisure «500 List 2021» Handelszeitung «Bester Arbeitgeber im Hospitality Sektor 2023» Falstaff Magazine «Best Hotel in Switzerland - Nr. 1» Wine Spectator 2024 «Best Award of Excellence» Swiss Bar Awards «Best Hotel Bar»