Customer Service Employee 80-100%

The JAB ANSTOETZ Group, headquartered in Bielefeld, is the internationally leading fabric and carpet publisher with 1.500 employees worldwide. The corporate group is represented through trading partners as well as its own branches and showrooms in more than 80 countries in the world. Mitarbeiter Customer Service (m/w/d) 80-100% To strengthen our high-performance, small team, we are looking for, by or after agreement, an Mitarbeiter – Customer Service (m/w/d) 80-100% for the Wallisellen location YOUR TASKS Telephone and personal customer service for our B2B customers in Switzerland and Liechtenstein Order processing, creation of offers, order acceptance / clarification / entry, problem solving and control Complaint and return processing Personal and telephone advice regarding the textile products of our fabric brands JAB, CHIVASSO, CARLUCCI, carpet collections, LVT collections and sun protection systems (roller blinds, pleats, panel curtains) Sample compositions from our collections according to customer requirements Support for our field service (via telephone and e-mail) WHAT YOU BRING You enjoy working with and for people The passion to be THE top contact person (m/w/d) in customer service for our demanding customers Communication skills, teamwork skills and joy in personal contact with our customers in the showroom, on the phone and via e-mail Languages: German (very good), English (business fluent), Italian an advantage Interest in beautiful interior design, ideally you already bring industry knowledge with you Good time management as well as a structured and conscientious way of working Flexibility and curiosity to tackle the different challenges of our customers with commitment Enjoyment of a varied activity in a lively working environment You are familiar with handling a modern IT environment. MS Office and SAP knowledge are of great advantage A successfully completed training in the commercial field with experience in the field of interior design, or a completed training as an interior decorator with commercial further training WHAT JAB ANSTOETZ OFFERS YOU Exciting, interesting and varied tasks with a top employer in the trading industry Working in a small, collegial and high-performance team Extensive and individual induction into your future area of responsibility A corporate culture characterized by appreciation and trust Independent work and independent solution development. As a creative, solution-oriented and strong-communicating team player, you are exactly right for us! HAVE WE AWAKENED YOUR INTEREST? Then we look forward to receiving your complete application documents via e-mail. CONTACT: JAB ANSTOETZ AG z.H. Herr Feller Richtiarkade 18 8304 Wallisellen E-Mail: E-Mail schreiben (<>) Tel. jpid1bc05a6jm jit0832jm jiy26jm