Technical Account Manager (F/M/N)

• 29 juillet 2026 • 100% • Indefinite duration • Lausanne As a Technical Account Manager, you are responsible for managing a portfolio of strategic clients and implementing tailor-made projects in the fields of merchandising, display, and packaging. Acting as a true interface between clients, internal teams, and industrial partners, you guarantee the proper execution of projects in compliance with technical requirements, costs, quality, and deadlines. Technical Account Manager (F/M/N) Our client is an international player recognized for its expertise in developing tailor-made solutions for the luxury and retail sectors. Operating in a dynamic and multicultural environment, the company distinguishes itself through its technical know-how, agility, and ability to lead demanding projects on an international scale. Missions As a Technical Account Manager, you will have the following responsibilities: • Develop and maintain lasting relationships with clients; • Understand client needs and translate them into suitable technical solutions; • Lead projects from A to Z in collaboration with the design, development, purchasing, and production teams; • Ensure the coordination of all stakeholders to meet quality, cost, and deadline objectives; • Participate in the optimization of technical solutions, manufacturing processes, and the supply chain; • Prepare commercial offers, monitor budgets, and ensure project profitability; • Facilitate regular exchanges with clients and provide a consulting role; • Coordinate international suppliers and production partners; • Identify project risks and implement appropriate corrective actions. Candidate Profile As a Technical Account Manager, you have the following profile: • Mastery of French (C2) and English (C1). • Higher technical or industrial education (Engineering, Production, Supply Chain, Mechanics, or equivalent); • Minimum 4 years of experience in technical project management, strategic account management, or client-oriented technical functions; • Experience acquired in the luxury, merchandising, packaging, display, shopfitting sectors, or in a demanding industrial environment; • Good understanding of manufacturing processes and materials such as wood, metal, plastic, cardboard, leather, or textiles; • Experience in managing tailor-made projects in an international context; • Ability to communicate with technical, industrial, and commercial interlocutors; • Strong client orientation combined with excellent technical credibility; • Autonomy, organizational skills, and the ability to manage multiple projects simultaneously; • Excellent interpersonal and communication skills. Conditions and Advantages Our client offers you: • The opportunity to join a growing international company; • A corporate culture based on flat hierarchies, where every employee is encouraged to fully develop their potential; • A bonus system based on performance.