After Sales Clerk 50 %

Are you an organizational talent, enjoy communicating on an international level, and are interested in technical products? For a globally active technology company in the Zürcher Oberland, we are looking for a committed personality as an After Sales Clerk 50 %. In this versatile role, you will support two departments and form the central interface between international service centers, customer support, and product management. After Sales Clerk 50 % # Employment: 50% Location: Hinwil Industry: Industry various Publication date: 14.08.2026 Your tasks: Administrative and organizational support for the Products and After Sales areas Central interface between international service centers and internal specialist departments Coordination and monitoring of warranty cases Receipt, examination, and coordination of complaints Filtering, structuring, and processing of reclamations and technical support inquiries Ensuring timely forwarding and processing of incoming concerns Support for product management in market analyses and product launches Collaboration in the documentation of product developments Creation of reports, evaluations, and country statistics Coordination of various administrative tasks within the two departments Maintenance of data and documentation in the corresponding systems Support in the optimization and further development of internal processes Your profile: Completed commercial training with a strong technical interest or technical basic training in the textile or machine industry Three to five years of professional experience in customer service, technical support, or in a comparable interface function Experience in an industrial or international environment is an advantage Very good German and English skills in speaking and writing Confident handling of MS Office and Outlook High IT affinity and enjoyment of using different digital applications SAP knowledge is an advantage Strong communication and coordination skills Structured, exact, and independent way of working High flexibility and attention to detail Motivated, empathetic, and service-oriented personality Enjoyment of cross-departmental and international cooperation What you can expect: Versatile activity in a globally successful technology company International and future-oriented production environment High personal responsibility and a lot of creative freedom Flat hierarchies and short decision-making paths Opportunity to actively help shape internal processes Collegial and pragmatic team Close cross-departmental cooperation Modern building and contemporary infrastructure Good accessibility by public transport and car Attractive place of work in Wetzikon in the Zürcher Oberland Are you interested? Then contact Sonja Trosic today - Phone: 055 220 60 99 or via E-Mail trosic@workmanagement.ch. I will be happy to provide you with further details.