Business Developer - Customer Success

• 25 August 2026 • 80 - 100% • Indefinite duration • English (Fluent), French (Native language) • Chemin du Champ-des-Filles 4, 1228 Plan-les-Ouates • Log in to see the jobup.ch salary estimate Join a young and dynamic team active in communication! What does the position offer? • Long-term position with possibilities for progression and evolution within a growing company • Direct collaboration with management and a young and dynamic team, exposure to the network of CEOs and HRDs. • Opportunity to quickly develop your skills, internal training, large-scale client projects. Who are we? • Communication company: 123 Next Generation • Our mission: -Empowering All Generations- Our values: Operational excellence, flexibility, transparency, continuous learning, impact, pragmatism. • In a few figures: 200+ videos per year, 100+ conferences-training-teambuildings per year, 120+ clients, presence in 5 French-speaking cantons and various industries, a team composed of 6 people. Where will I work? • In person at our offices in Plan-Les-Ouates, Chemin du Champ-des-Filles 4, occasional evening availability. What would my missions be? • Business development & commercial support: You will participate in commercial development, identification and qualification of prospects, preparation and follow-up of acquisition campaigns, organization of appointments, CRM update, preparation and follow-up of offers, client calls, KPIs, and contribution to client meetings. • Client relationship & project management: You will follow the client relationship during mandates and intervene at client sites, you will ensure the operational follow-up of projects, planning, coordination, management of deliverables, respect for deadlines, quality control and continuous improvement of processes, client satisfaction. • Organization & continuous improvement: You will participate in the continuous improvement and updating of our documentation: CRM, reporting, checklists, process documentation, client deliverables, etc. • Marketing & visibility development: You will contribute to marketing actions: content creation, preparation of communication materials, organization of conferences and events, trade fairs, etc. What are the expected skills? Hard Skills: • 2-5 years of experience in C-level project management, Agency-type projects, Big4 = a plus. • Exposure to working with CEOs, basics in customer experience, communication. • Sales and negotiation skills. • Excellent mastery of deadlines, anticipation, communication with staff-client-partners, • Agility with digital tools (Excel, Word, Powerpoint, CRM, Claude, ChatGPT, etc.) • Excellent ability to organize oneself and deliver with precision and discipline, respect for methods and deadlines. • Excellent writing, emails, preparation and self-review of documents. • Management of multiple projects in parallel, follow-up and respect for deadlines, email follow-up, KPIs. • Perfect mastery of French (irreproachable spelling and good oral communication) • Mastery of English = an asset. Soft Skills: • Excellent internal/external communication skills. • Positive energy, solution-oriented and especially action-oriented, desire to develop one's career. • Ability to manage a high volume of activities, to prioritize, plan, anticipate and ensure follow-up. • Knows how to identify limits, ask for support, quantify and inform transparently. • Agility, flexibility, autonomy. • Curiosity and continuous learning. • Loyalty and confidentiality. My application? If this job description resonates with your aspirations, we would be delighted to receive your application via the platform. Follow us: LinkedIn 123 Next Generation