After-Sales Advisor

After-Sales Advisor Bodywork After-Sales Advisor \- Nyon Region For one of our clients active in the automotive sector, we are looking for an experienced Bodywork After-Sales Advisor, holding a CFC as a Panel Beater-Bodybuilder or equivalent training. ? Your responsibilities Welcome and advise customers for all requests related to bodywork Prepare quotes, follow up on files, and ensure coordination with insurance companies Plan interventions and guarantee fluid communication between the workshop and customers Control the quality of work performed and ensure customer satisfaction Manage complaints and propose suitable solutions Participate in the development of the bodywork service and continuous improvement ?? Your profile CFC as a Panel Beater-Bodybuilder or training deemed equivalent Confirmed experience in bodywork after-sales or in technical file management Excellent interpersonal skills and sense of service Ease in administrative management (quotes, invoicing, insurance) Ability to work in an autonomous and organized manner Knowledge of standard IT tools Driving license cat. B ? What our client offers A modern and dynamic environment A professional and benevolent team Attractive conditions and internal benefits A stable position with possibilities for evolution Interested? Please send us your complete file (CV, certificates, diplomas). We guarantee total confidentiality in the processing of your application. jpid3366221jm jit0832jm jiy26jm