Digital Consultant Customer Center 80 - 100 %

Digital Consultant Customer Center 80 - 100 % # Customer Center Gümligen or Biel ## Simplifying together. Because life has become full of possibilities and complex at the same time. That is why we are looking for employees who will drive simplicity forward together with us. You will ## • as the first point of contact, competently advise our customers by telephone and via video on the topics of numbers, saving, pension planning and digital banking • receive customers from our branches via video consultation and offer them a personal and professional consultation experience • recognize the needs of our customers and recommend suitable products and services to them • create trust with your empathetic, communicative and open manner and thus contribute to high customer satisfaction. You bring ## • a completed basic training in the service sector • excellent oral German skills as well as conversational French skills • enjoyment of contact with people as well as of consulting and sales via telephone and video - ideally supplemented by initial professional experience in this area • team spirit, openness to change and the willingness to feel comfortable in a dynamic working environment with shift planning • the ability to respond to the different needs of our customers and to maintain an overview even in demanding situations