Customer Advisor in Direct Contact
- Employment type
- Part-time
- Location
- Dübendorf
- First posted
Customer Advisor in Direct Contact (Aargau/Bern/Luzern)
About us
As part of the Entyre Group, Pflegewegweiser is one of the fastest-growing Health Tech Scale Ups on the market. We are in Zürich, Berlin and Boston, employ over 500 employees and are redefining outpatient care: tech-enabled, effective and close to people. We combine high-quality care with operational excellence, clear processes and a modern, technology-supported organization.
We are convinced: every person deserves to lead a self-determined, dignified life at home, even when in need of care. Family caregivers perform enormous feats and need professional support, reliable structures and genuine appreciation.
What is the concept of the promotional campaigns?
To draw even more people's attention to our innovative care concept, we regularly conduct them with information stands in highly frequented public places – e.g., at events, in squares or near shopping centers. We are present with a stand and specifically approach passers-by – sympathetic, direct and with heart. The goal: to make our offer known, to educate and to win family caregivers for us.
We are looking for support – ideally also for you, if you want to start initially part-time or with a reduced workload.
Your role
Representation of Pflegewegweiser at promotional campaigns in German-speaking Switzerland, especially in and around shopping centers
Open approach to passers-by to explain the concept convincingly
Answering initial questions and generating interest for further conversations
Documentation of leads and handover to the team for follow-up
What you bring with you
Communicative, open and confident personality who also acts securely in direct conversation with strangers
Fluent Swiss German skills and the ability to communicate clearly and precisely in writing as well well
Availability from now on as well as flexibility regarding deployment days and locations
Mobility and a valid driver's license are required
Enjoyment of independent work as well as punctuality and reliability
Ideally experience in sales, promotion or in care consultancy
What we offer you
A meaningful activity with real social impact
Very good basic salary and attractive bonus model with fair working hours
Varied assignments at busy locations
A committed, family-like team with start-up spirit
Option for long-term cooperation
How we work – Our basic principles
"Exceptionally good" for families – with immediate effect:
We do not simply strive for "satisfaction" – we create real support that lets relatives feel that they are seen, heard and taken care of. We recognize needs early, understand their challenges and act in a solution-oriented manner.
Our claim is excellence – nothing less. Anything below that does not do justice to our families.
Speed counts – with consistent focus:
Only those who work in a focused manner are truly effective. We avoid distraction and concentrate with full energy on the most important goal – until it is achieved. Then follows the next.
What does not move us forward is deliberately omitted. We do not work in breadth, but with depth and impact. We want real progress – now.
We set new standards – mediocrity is not an option:
Mediocrity costs not only time, but also motivation and innovative strength. We strive to make ourselves and our environment a little better every day.
We expect high quality – from ourselves and from each other. Taking responsibility, delivering and learning from mistakes is part of it for us. No excuses, no just following along.
Our principle for tempo: Question. Simplify. Accelerate.
We question existing processes – why exactly do we do this? Is it really necessary? What does not really help is removed. Then it is simplified – and finally accelerated.
We think in solutions, not in hurdles. If something "does not work," we look for the way how it does work. We solve bottlenecks, think laterally and create space for progress.
Act like entrepreneurs – bravely, and with responsibility:
This is our company – and our shared responsibility. We do not wait for permission, but act proactively, independently and with courage.
We make brave decisions that create real added value. We learn, think and act decisively. Our drive is movement – not standstill.
Conclusion:
We are building something significant – and with high speed. This requires clarity, energy and implementation strength. If these lines motivate you and you want to help shape something big: Welcome to Pflegewegweiser.
Sounds good? Then get in touch with us in a very uncomplicated way – ideally you are available promptly. If it only works for you in a few weeks, we are still happy to get to know you! jpid23e27ddjm jit0626jm jiy26jm
Automatically translated from the original.
Posted 6 weeks ago