Call Center Employee / 50-100%

About us: The IFM Schweiz GmbH is an established brokerage firm that works with well-known insurance companies. We mediate individual insurance solutions and rely on personal advice, sustainable customer relationships, and professional service. To strengthen our team, we are looking for motivated call center employees (m/f/d) who want to actively support our sales processes and grow together with us. Your tasks: • New customer acquisition: Initial telephone contact with potential customers to present our offer • Customer care: Support of existing customers through regular contact and exchange of information • Scheduling: Arrangement and coordination of consultation appointments for our insurance advisors • Partial administration: Maintenance of the customer database, documentation of conversation progress, as well as support with administrative tasks Your profile: • Ideally experience in telephone customer contact or in the insurance/brokerage industry • Friendly and professional appearance on the phone • Goal-oriented, structured, and independent way of working • Very good German skills in speaking and writing and very good oral skills in Swiss German • Teamwork skills, willingness to learn, and a high degree of self-motivation We offer: • Thorough induction into our products and processes • A dynamic, supportive team with flat hierarchies • Flexible working hours and modern working equipment • Performance-related compensation with development potential Ready for the next career step? Then we look forward to your application! 📧 berke.arnold@ifm-schweiz.ch 📞 062 393 16 90 ________________________________________